4 Ways to Fix Windows Update Stuck at 0%

When users want to install the latest Windows update, they might find that the downloading stuck at 0%. Why this happens and how to fix it? Here in this article, we have listed 4 valid solutions for you.

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"Yesterday I decided to update my computer to Windows 21H1. Then I started to download the update. At first, it says 'Working on updates 0%. Don't turn off the computer. This takes a while.' So I waited, thought the downloading will be finished in half an hour. But when I checked the downloading status, it was still 0% and asked me don't turn off the computer. Please, anyone can tell me how to solve this problem?"

-- A user from Reddit

If you have encountered the same problem as that user described, reading this article will be the right choice. There are four methods you can try.

Windows Update stuck at 0

Method 1. Check Computer Battery

Windows update requires your computer battery is charged at least 40%. Please check if your computer has sufficient charge first when you meet the problem. If your computer's battery is low, this may be the reason your Windows update download is stuck.

Another scenario is you see the Windows Update error 8024004C, which means you need to remove and reinstall the battery driver. Please follow these steps:

Step 1. Plugin your Surface.

Step 2. Enter Device Manager in the search bar, click the best match.

Step 3. Unfold the Battery category.

Step 4. Double-click Microsoft ACPI-Compliant Control Method Battery, find the Driver tab, select Uninstall, and click OK.

Step 5. Restart your computer, it will automatically reinstall the driver.

Now you can check if the Windows Update error still exists.

Method 2. Restart Your Computer

Sometimes the Windows update stuck at 0% problem can be easily fixed by a simple restart. It is because a reboot would fix some minor hardware issues. Your computer stops downloading Windows updates might due to these hardware issues. So restart your computer, and see if the problem is solved.

Method 3. Run Windows Update Troubleshooter

Windows has a built-in automatic update troubleshooter which can fix some common Windows update problems. So another method you can try is to apply Windows built-in Update Troubleshooter. Here are the steps you should follow:

Step 1. Right-click on the Windows icon, choose Settings.

enter Windows settings

Step 2. Find Update & Security, click to enter.

Click Update and Security

Step 3. Select Troubleshoot and find Windows Update under the Get up and running option.

Go to Troubleshoot and click Windows Update

Step 4. Click Run the troubleshooter, Windows will start to fix the update problems.

Windows Run the Troubleshooter

Method 4. Stop Windows Update Service

This method has been verified by users on many Windows-related forums. Restarting the Windows Update service may help you refresh the Windows Update download process. If the above methods are all failed, this might be your last resort. Here's what you should do.

Step 1. Press Windows + R keys at the same time. Then type service.msc.

Run service box

Step 2. It will show you all the services installed on Windows. Find Windows Update service in the list, right-click on it and choose Stop.

Stop Windows Update

Step 3. Then go to C:\Windows\SoftwareDistribution and delete all of its contents. All the downloaded installation files were stored in this folder.

Step 4. Open service again (as explained in Step 1), and find Windows Update service, click Start this time.

Step 5. Now you can try to update Windows again. It should be working this time.

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How to Get, View, Remove Windows 10 Update?

How to get Windows 10 update, view the update history, or remove unwanted update? This page includes all the answers that you'll need.

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Bonus Tip: How to Recover Data that Lost After Windows Update

Performing Windows Update will not only cause the problem of stuck downloading of updated files but could also cause data loss after the update process is finished. In the above parts, we've already given you solutions about the first scenario, now we would like to show you how to recover your data lost in the second scenario.

EaseUS Data Recovery Wizard is the tool we'd like to recommend you to use. It is specialized in data recovery since 2004. It covers almost all the data loss scenarios, like accidental deletion, formatting, system update, OS crash, and virus attack, etc. It can dig deep into your computer, and find all the lost data you need.

You can download EaseUS Data Recovery Wizard from the button below, and follow the steps to see how to recover lost data with this tool.

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Step 1. Choose the file location to scan

Run EaseUS Data Recovery Wizard on your computer. Choose the drive where you lost files and click "Scan". If your lost files were on an external storage device, connect it to your computer firstly.

select the file location and click scan

Step 2. Scan the lost files

The software will start immediately a quick scan for deleted files, and later a deep scan will launch automatically to scan more lost files all over the selected drive. After the scan, you can use the Filter to quickly filter a specific file type.

scan the lost files

Step 3. Preview and restore files

Double-click on a file allows for a full preview. Finally, select the desired files, click "Recover" and browse another safe location to save all the files at once.

recover lost files

Act Now to Fix Windows Update Stuck at 0%

In this article, we have introduced 4 efficient methods for you to fix Windows Update stuck at 0%, these methods also work for Windows Update at 20% or 70%. Hope you can solve your problem after reading this article.

Or if you are interested in how can EaseUS Data Recovery Wizard performs data recovery, you can download this software and have a free trial!

 Recover for Free Recovery Rate 99.7%
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Updated by Daisy

Daisy is the Senior editor of the writing team for EaseUS. She has been working in EaseUS for over ten years, starting from a technical writer to a team leader of the content group. As a professional author for over 10 years, she writes a lot to help people overcome their tech troubles.

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Written by Gemma

Gemma is member of EaseUS team and has been committed to creating valuable content in fields about file recovery, partition management, and data backup etc for many years. She loves to help users solve various types of computer related issues.

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