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Fix Word The Add-In Template is Not Valid

Sometimes when you open the Word document, you might see the error message - Cannot display the template add in template is not valid template name. In this article, we will tell you how to solve this problem.

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Sometimes when you start Microsoft Word, you might receive the error message saying that Cannot display the template add in template is not valid. Besides this one, there many other similar error messages. For example, run-time error, subscript out of range, module name cannot be found, etc. The reason why you would see this error message or similar messages is that an add-in in one of the startup folders is not compatible with Word.

Since the error message says the add in template is not valid, we must explain what is template in MS Word first before telling you how to solve the problem.

Add-in template is not valid

What is a Template in MS Word

A template is a document type that creates a copy of itself when you open it. You can use a template with predefined page layout, fonts, margins, and styles, instead of creating the structure of the Word document from scratch. You can even save a Word document as a template.

How to Solve Word Cannot Display the Template Add-In Template is Not Valid

To solve the problem, you need to identify the add-in that may be causing the behavior. Follow the detailed steps below and act now:

Step 1. Quit all Microsoft Office programs, including Word and Microsoft Outlook.

Step 2. Open the following folder. You need to open a different folder if you use a different version of Word.

  • Word 2010: Program Files\Microsoft Office\Office14\Startup
  • Word 2007: Program Files\Microsoft Office\Office12\Startup
  • Word 2003: Program Files\Microsoft Office\Office11\Startup
  • Word 2002: Program Files\Microsoft Office\Office10\Startup
  • Word 2000: Program Files\Microsoft Office\Office\Startup

Step 3. Move any files that are located in that folder to your desktop.

Step 4. Open the following folder:

Documents and Settings\username\Application Data\Microsoft\Word\Startup

Step 5. Move any files that are located in that folder to your desktop.

Step 6. Restart Word, if the problem goes away, move the files back, one at a time, re-starting Word after each one until you identify the one that is causing the problem.

After you have found the one that is causing the problem, what to do with it depends on what it is and how much you need it.

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Some users may receive an error message saying that the Command cannot be performed because a dialog box is open. Here we will tell you how to turn off the dialog box in Word.

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Bonus Tip: What If Your Word File is Corrupted

In addition to the error messages we mentioned above, another situation that many users may encounter is file corruption. If your Word document got damaged, you can't access it, and you will lose all the content in it. 

File corruption happens in many scenarios, OS crash, virus attack, and computer sudden shutdown. In most cases, you don't have a backup of the corrupted file, that's why you need a data recovery tool to help.

One such tool we want to recommend is EaseUS Data Recovery Wizard. It has entered the field of data recovery for about 17 years, being both experienced and trustworthy.

EaseUS Data Recovery Wizard

  • Recover and repair lost and damaged Word, Excel, PowerPoint, and PDF, etc.
  • Recover permanently deleted files, such as deleted Recycle bin files.
  • Perform RAW external hard drive recovery.
  • Support users to preview recoverable files before actual recovery.

 Download for Win Recovery Rate 99.7%
 Download for Mac Trustpilot Rating 4.4

Step 1. Launch EaseUS Data Recovery Wizard, and then scan disk with corrupted documents. This software enables you to fix damaged Word, Excel, PPT, and PDF files in same steps. 

select the disk with corrupted documents

Step 2. EaseUS data recovery and repair tool will scan for all lost and corrupted files. You can find the target files by file type or type the file name in the search box. 

find corrupted documents

Step 3. EaseUS Data Recovery Wizard can repair your damaged documents automatically. After file preview, you can click "Recover" to save the repaired Word, Excel, and PDF document files to a safe location.

repair corrrupt documents


The Word Cannot display the template add in template is not valid template name issue is a common problem that might happen to every MS Word user. The troubleshooting guide we give is approved by Microsoft. Make sure you don't miss any steps.

At the end of this article, we have introduced an all-in-one data recovery tool - EaseUS Data Recovery Wizard. It offers a free trial for every user and is praised by many tech websites like Techradar, PCMag, and Softpedia, etc. So if you're interested in it, don't hesitate, download it and have a try!

 Download for Win Recovery Rate 99.7%
 Download for Mac Trustpilot Rating 4.4

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Updated by Gemma

Gemma is member of EaseUS team and has been committed to creating valuable content in fields about file recovery, partition management, and data backup etc for many years. She loves to help users solve various types of computer related issues.

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Approved by Evan Galasso

Evan Galasso is a digital forensics and data recovery engineer with over 10 years of experience in the field. He presents opinions on the current state of storage media, reverse engineering of storage systems and firmware, and electro-mechanical systems of SSDs and HDDs.

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