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Fix BitLocker Splash Screen Error after Windows 10 KB3172985 Update

Posted on Jan 23, 2018 by Tracy King to Partition Master

Summary:
Are you getting strange prompt screen problems or splash screen error when you boot PC after updating to Windows 10 KB3172985? If your PC screen is displaying with several colors or it feels not right in the screen background when you boot with BitLocker password after updating to Windows 10 KB172985, don’t worry. Here we have found several reliable solutions for you to fix BitLocker prompt screen problem after Windows 10 KB3172985 update.

BitLocker splash screen error after Windows 10 KB3172985

"I can only see a color bar at the top of my computer screen and the rest of the screen is totally black. There is no box where I’ve entered the password with no information displayed at all. It seems that this is an error and a lack of the BitLocker prompt screen. How to recover the screen?"
"My boot screen changed from the new look (blue) where I update to Windows 10 KB3172985 to a strange look (all black) after I reboot PC. I tried to reboot PC several times, it didn’t work."

Sometimes Windows 10 will ask for the BitLocker Pin so that the screen will be light blue, not black. But when it fails to detect the BitLocker password, the screen may not display properly. And a BitLocker splash screen error may occur on your PC. You may follow below-offered solutions to fix BitLocker splash boot screen error in Windows 10 right now.

Method 1. Scan and fix damaged system files

1. Right-click the Start icon and select Command Prompt (Admin).
2. Type: dism /online /cleanup-image /restorehealth and hit Enter.

This will help to scan and fix damaged system files for you so to solve the Bitlocker password prompt screen problem after installing Windows 10 update KB3172985. 

Method 2. Check and repair system error to fix the BitLocker splash screen error

EaseUS Partition Master makes it easy and simple for users to fix and repair system errors for BitLocker splash screen error after Windows 10 KB3172985 update. You can free download it and follow next steps to fix system errors now. 

Download Now

 Windows 10 is supported

1. Launch EaseUS Partition Master and right-click the partition that you want to check by clicking "Check partition".

Fix Windows 10 BitLocker splash screen problem.

2. Choose the way that you want to use to check partition: Check Partition Properties, Call Windows Chkdsk to fix errors, Surface Test.
Click OK.
Fix BitLocker boot screen problem after Windows 10 KB3172985 update.

3. Let EaseUS Partition Master automatically check hard disk partition errors and repair errors for you. Click OK to finish the process.

Solve BitLocker prompt screen problem after Windows 10 KB3172985 update.

Method 3. Run into recovery mode and fix BitLocker splash screen problem

1. Open Command Prompt and type: manage-bde - status and hit Enter.
You may have two volumes in the list and you need to determine which volume is encrypted, notate the drive letter associated.
2.Type: manage-bde -protectors - disable C: and hit Enter so to run this command to SUSPEND BitLocker.
Note: If your encrypted volume is a different letter, replace C with that letter.
3.Type: wpeutil reboot and press Enter.
Then your computer should reboot into a normal Windows screen without any strange splash screen or Orange screen. 

Method 4. Thoroughly fix BitLocker prompt screen error after updating KB3172985

1. Enter BitLocker or users password on the splash screen blind to temporarily solve the problem.
2. Uninstall the update KB3172985 and it will ask restart, let it restart.
3. Suspend BitLocker by following Method 3 and reinstall KB3172985.
4. Restart PC and the BitLocker screen will show properly if you choose the option while installing BitLocker.