Solved: Getting Files Ready for Installation Stuck at 0%, 1%, 10%, 100%

Brithny updated on Apr 22, 2020 to Partition Manager | How-to Articles

Getting Files Ready for Installation Stuck at 0%, 1%, 10%, 100%...

Recently, many Windows users are complaining the "getting files ready for installation stuck" issue. During the installation process, the problem starts when it came to "getting files ready for installation" at 0%, 1%, 10% or 100%. 

Case 1. "I have built a brand new pc and now installing Windows. Yesterday the installation was stuck at 92% of the "Getting files ready for installation" stage. Then I tried it this morning, it got stuck again. This time, it is at 0%. Now every time I try, it's getting stuck at "Getting files ready for installation" stage."

Case 2. "Just built a custom pc that works with windows 10. Every time I try to install windows 10, it goes through with the process but stops at 75 - 76% on the "Getting files ready for installation" screen. Please help."

Have you ever been faced with the "Windows 10 gets stuck at getting files ready for installation" issues? Does your installation process stuck at 0%, 1%, 10% or 100%? Follow the try-and-true methods to fix the installation stuck issue.

Method One. Do Nothing but Wait

As a reminder, Microsoft recommends users wait until the installation completes before taking further action. When your computer shows you the screen of “Getting files ready”, your system may be dealing with some tasks in the background. It may take some time for your system to finish these jobs. So if you want your computer to boot normally, the first thing you can try is to wait. We advise you to wait no more than 2-3 hours before you cancel.

Method Two. Disconnect Any Peripherals

Make sure you've disconnected any non-essential hardware and unplug all hard drives other than the C: drive. Yank that external hard drive, disconnect peripherals that aren't absolutely necessary, including extra monitors, smart card readers, weird keyboards, whatever. If possible, consider turning off Wi-Fi and plugging into a router with a LAN cable (that worked for me). Then try running the upgrade again.

Method Three. Try Booting Your Computer in Safe Mode

  • Hold the Power Button down for five seconds or until the computer shuts down.
  • Press the Power button again to turn it on.
  • The PD should say Windows failed to start or something along those lines.
  • Choose Advanced Repair Options > Troubleshoot > Advanced Options > Start up Settings.
  • Click Restart and choose Safe Mode to enter safe mode.
  • Log in and then reboot.

boot your computer in safe mode

Method Four. Clean Up Extremely Large Files and Junk Files and Do Installation Later

After you have tried method three, you are suggested to clean up the junk files and then try to clean install Windows 10 later. 
Do not let Microsoft accomplish the cleaning, which is basically time-consuming. Just put the ongoing upgrading to a halt, and use EaseUS Tools M to wipe hard drive clean. Download the software and learn how to clean up large files. 

Step 1. DOWNLOAD EaseUS Tools M for free and install it on your computer.

Step 2. Launch EaseUS Tools M in Windows PC. Select "Large File Cleanup" on the main screen.

large file cleanup - 1

Step 3. Select the drive and click "Scan" to let the program locate, find all large files on your disk.

large file cleanup - 2

Step 4. Identify and select useless large files and click "Delete" to remove those files from your PC or laptop. A message pops up and tells you this process will permanently delete the files. Click "Yes" to start the process.

large file cleanup - 3

Method Five. Take Your PC to a Microsoft Store Nearby

If none of the methods work for you, bring your PC to Microsoft Store and let the engineer do the installation. This should be the most convenient and effective way to solve your getting files ready for installation gets stuck at 0%, 1%, 10% or 100% issue.


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Will the "Migrate OS" feature transfer the Windows system files only or the whole C drive?

To ensure that the migrated system will boot normally, the Migrate OS feature will transfer all the files in the system and the boot partitions. Generally, the boot partition is the C drive so the transfer will include all the files in C.

Does EaseUS Partition Master license apply to multiple computers?

The license of Partition Master Professional and Server editions can be used on 1 computer only, while that for for the Technician and Unlimited editions can be used on multiple machines.

What is the difference between EaseUS Partition Master Trial version and the Free version?

Free is for home users only, with most basic functions available such as partition resize and clone. While trial can help you understand how this product works and test what a full license can do on a business or server OS machine.

Will it cause any data loss after resizing the partition in EaseUS Partition Master?

Generally, it will not cause any data loss or boot issue by resizing a partition. However, in order to protect your data, we suggest that you backup the partition before resizing, in case of any unexpected situations such as power outages, computer hardware failures, etc. You can use EaseUS Todo Backup to backup the partition and its trial version is fully functioned for 30 days.

What should I prepare before resizing the partition?

On the partition that is going to be operated, there might be some files being occupied by other programs. To ensure a successful operation, we suggest that you close all the unnecessary software before resizing that partition. Otherwise, EaseUS Partition Master will detect the partition being locked by the other software and require a reboot to resize the partition under boot mode.

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