iPhones are extremely durable and strong devices, but even the best can experience trouble from time to time. One of the most annoying problems is the "unresponsive screen," which is usually caused by troublesome apps, update bugs, or hardware issues, etc. Besides, if your finger is wet or you're wearing gloves, your screen will also become unresponsive. No matter what are the reasons, try some basic fixes to solve this problem.
If you're out of luck, none of the above tips works to unlock your iPhone, you'll need to refresh your iPhone by performing a factory reset. Considering that your iPhone can't respond to you, you'll need to use a computer to help. If there is one at your hand, you can directly use it to get the job done by following our instructions below.
EaseUS MobiUnlock is an iPhone unlocker that allows you to remove various locks from your iPhone, iPad, or iPod touch. During the process of unlocking, it will erase all data and settings on your device. So from this point, it also can be used to factory reset your iPhone to its original state.
To erase your iPhone and reset it to factory settings:
Step 1. Launch EaseUS MobiUnlock, connect the iPhone to the computer, and then click "Start".
Step 2. Check your device model and click "Download Firmware" to download the latest version of firmware for your device. If the firmware has been downloaded already, select the package manually.
Step 3. After you download or select the firmware, click "Verify Firmware" and wait for the process to complete.
Step 4. When the verification has completed, click "Unlock". In the warning window, enter the information required and click "Unlock" again to remove your iPhone password.
Step 5. Wait for the process to finish. Afterward, you iPhone will be reset and the password will be removed.
If you have ever synced your iPhone with iTunes and have your device "trusted" your computer (If not, your computer will ask permission to access your iPhone and require you to unlock your iPhone and tap "Trust" to allow its access), you can restore your iPhone from iTunes.
By doing so, you can reinstall the software on your device and restore it to its default settings. Restoring iPhone with iTunes can be applied to solve many other iPhone problems, such as iPhone keeps crashing, iPhone stuck in White/Black screen, iPhone fails to update, etc. Here's how:
Step 1. Connect your iPhone to the computer and launch iTunes.
Step 2. Put your iPhone into recovery mode. The process varies depending on which iPhone model you're using. Check this post to put your iPhone in recovery mode.
Step 3. Once your device is in recovery mode, a message will pop up to let you agree with the process of restoring. Click "OK" to proceed.
Step 4. Then, iTunes will begin to re-download and install the firmware package on your iPhone.
If you have enabled Find My feature on your device, you can use iCloud to erase your iPhone remotely. This will take your iPhone to its original state. Here's how to do it.
Step 1. Open icloud.com and sign in with your Apple ID and password.
Step 2. Choose "Devices" at the top of the screen.
Step 3. From the drop-down list, choose your device.
Step 4. Click "Erase" to erase your iPhone.
These are all feasible ways you can use to unlock an iPhone with a non-responsive screen. As we stated in our guide, you can unlock your iPhone with an unresponsive screen by using some basic fixes we outlined in the first paragraph. If they're useless, then you can solve this problem with the other 3 fixes.