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Fix iPhone X Freeze Up and Unresponsive Issue without Data Loss

Updated on Aug 11, 2019 by Tracy King to iPhone Data Recovery

Does your iPhone X suddenly get frozen when you take it outside a house to cold air? Is your iPhone X won’t start or restart without a signal? Here on this page, we’ll share you with some reliable solutions to help you effectively resolve iPhone screen freeze up and not respond issue without losing any data. Just follow to see how to restore your frozen iPhone and get all data back on your own now.

My iPhone X screen suddenly freezes up, help!

"Hi there, does anyone know how to wake up a frozen iPhone screen? Yesterday, I took my iPhone X outside, and it suddenly froze up after taking some photos in the snowfield. I tried to restart it but it just won’t. 

And today, the same problem happens again. My iPhone gets frozen soon after taking it to cold air. And it won’t boot up or wake up until I take it back to a warm room. Sometimes, the phone also gets frozen for no reason. So how can I stop this issue and fix frozen iPhone screen issue without losing any data?"

According to most iPhone X, iPhone 8/iPhone 8 Plus and new iPad users, iPhone, iPad installed with the new iOS system like iOS 11/iOS 11.2, etc. can easily get frozen for no reasons. 

Top causes of iPhone screen freeze issue

If your iPhone gets stuck or freezes up and you don’t know the exact reasons which cause your iPhone frozen, just follow the below-listed issues and you may find the exact reason here now:

1. iPhone Bricked with White or Black Screen

Mostly, when iPhone screen gets frozen, it’s more likely to become bricked with the black or white screen on the phone. 
Read More: Recover Data from Bricked iPhone.

2. Apps Freezes and Crashes on iPhone

When apps or software crashes or freezes, your iPhone X, iPhone 8 Plus or iPhone 8 may also won’t be able to work or respond appropriately to your operations. You’d better update your apps and keep them to function normally on your iPhone so to get your iPhone out of freeze issue.

3. iPhone unresponsive to low temperature or work abnormally after iOS 11.2.1/11.2/11 update

It seems that iPhone X has the most significant problem that it would automatically freeze or stop working in cold weather. And according to some iPhone users, iPhone X, iPhone 8 or iPhone 8 Plus, etc. with iOS 11.2.1/iOS 11.2 or iOS 11 can easily get frozen on the screen with an inaccurate or abnormal response. 

How to Fix iPhone X Screen Freeze Up and Unresponsive Error?

Don’t worry if your iPhone or iPad is having one of these issues. Just relax and follow the provided solutions here below to fix iPhone freeze up issue and resolve the unresponsive issue on your iOS device without losing any data now.

Method 1. Update and install the latest iOS system on iPhone X/8/8 Plus 

If your iPhone X or iPhone 8/8 Plus gets frozen or stops working in extremely cold weather or works abnormally after updating to iOS 11.2.1, iOS 11.2, you can directly update and install the latest iOS 11.2.5 on your iPhone X or other iOS devices so to fix the iPhone screen freeze up error with ease.

Method 2. Force Reboot iPhone to Fix Screen Freeze Issue

1. Press and release the Volume Up button and do the same step with the Volume Down button.
2. Press and hold the Side button until the Apple Logo appears.

Fix iPhone screen freeze up error.

Method 3. Repair iPhone Screen Frozen Issue by Restoring iOS Device without Data Loss

Step 1. Export and transfer iPhone data to PC or another storage device with the best iPhone data recovery software - EaseUS MobiSaver.

This software supports you to simply find and extract iOS data to PC or another storage device with simple clicks even when the iPhone is frozen or not responsive. 

Step 2. Fix and repair iPhone frozen screen error by restoring iOS device

1. Connect your iPhone to PC and run iTunes. 
Click Restore iPhone in the Summary settings.

Repair iPhone screen frozen error without losing data.

2. Click Restore when iTunes pops up with a window, telling you that "There is a problem with the iPhone ‘iPhone’ that requires it to be updated or restored."

Fix iPhone X screen freeze up error.