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Fixed: iMessage Is Not Working on iPhone without Losing Data

Posted on Jan 18, 2018 by Tracy King to iPhone Data Recovery

Summary:
Here this page introduces reliable methods to guide you efficiently make iMessage to work on your iPhone when it suddenly stops working or fails to run. If iMessages won’t run or fails to work normally on your iPhone X/iPhone 8 Plus/8 or even earlier version of iPhone and iPad, just follow this page to repair iMessage back to work again without losing any files.

Have you ever met this issue that iMessage suddenly stopped working on your iPhone without any signals? 

Here we’ve gathered some reasons that may cause the iMessage function problems on your phone:

1. Internet connection problem.
2. iMessage is not set up properly.
3. Network setting problem.
4. iMessage app problem, etc.
So if you are unable to use iMessage to chat with your friends, cannot share fantastic music, video or photos to your families or even contact with your colleagues, just relax. Right in the below, EaseUS software will provide you with reliable methods for fixing this issue without losing any iMessages files and data.

Recommend: Extract and Restore iMessage Files/Images/Videos

If you have important iMessage messages, videos, pictures and even audios saved on your iPhone. And if you don’t want to lose them while repairing the ‘iMessage not working on iPhone’ issue, you may directly extract and restore the iMessage files from your iPhone to PC or external storage.

Here we’d like to recommend you download a professional iOS data recovery software for help. EaseUS MobiSaver will effectively do the job for you to find and restore all iMessage files on your phone:

1. Run EaseUS MobiSaver on your PC. Connect your iPhone to your PC.
Choose the recovery mode "Recover from iOS Device" to find lost iMessage videos, photos on your iPhone and click Start.

Extract and restore iMessage data on iPhone.

2. Scan iPhone to find all the data.
Wait patiently until EaseUS MobiSaver finds & displays all your iMessage data after finished scanning your iPhone.

Scan to find iMessage data on iPhone.

3. Preview and restore found data.
Click and mark the iMessage files - videos, photos, etc. that you lost, activate this software and click "Recover" button to restore all lost iMessage files into your PC now.
Specify a secure folder or location to save all the found iMessage data to your PC.

Extract iMessage data before fixing iMessage not working issue.

Methods to Fix iMessage Not Working Issue on iPhone

Method 1. Set Up iMessage Properly on iPhone

Step 1. Turn on the iMessage service on your iPhone
1. Go to Settings and tap on Messages, then select iMessage to turn iMessage on. 

Fix iMessage not working error on iPhone.

2. Tap Send & Receive, check your phone number under START NEW CONVERSIONS FROM.

Fix iMessage not working error.

3. Send iMessage again to see if it works.

Step 2. Restart iMessage Service

1. Go to Settings and select Messages, then turn off iMessage.

Turn off iMessage to make it work again.

2. Press and hold the Sleep/Wake button and slide the red slider to power off your iPhone.

Repair iMessage to work on iPhone.

3. Restart iPhone by pressing Sleep/Wake button and go to Settings, click Messages and switch to turn on iMessage.
4. Try to send iMessage again to see if it works.

Step 3. Sign out and sign in iMessage

1. Go to Settings, click on Message and tap on Send & Receive, tap on Apple ID and then sign out.
2. Tap on Use your Apple ID for iMessage on the top of your screen and tap on Sign In, input your Apple ID account and password.

Use Apple ID to reset iMessage back to work.

3. Try to send the iMessge information again.

Method 2. Check and reset network settings on iPhone

When iMessage doesn't run for sending messages or stops working, please firstly check and make sure the network connection is operating normally. 

Tips
When the network stops working on your iPhone suddenly, please turn on and turn off the Airplane Mode on your device to see if the network restarts to work.

If this still not work, please follow the below tips to reset the network on your iPhone:

1. Go to Settings, tap on General and select Reset.

Reset network connect to repair iMessage.

2. Select Reset Network Settings and then enter your passcode to complete.
3. Try to send an iMessage again to see if it works.

Method 3. Update iOS to The Latest Version

If your iPhone is out of date, which caused iMessage not working error on your phone, you’ll need to update and install the latest iOS on your iPhone. 

1.Go to Settings, tap on General and then select Software Update.

Update iPhone to latest system to fix iMessage not working issue.

2. Tap on Download and Install if a new update is detected. Follow the onscreen guidelines to finish the iOS update process.

Fix iMessage not working on iPhone issue.

Method 4. Contact Apple Support Team for Help

If the all above solutions don’t work for repairing your iMessage back to work normally again on the iPhone, don’t worry. 

You still have a chance which is to contact the Apply Support team for help. You can call them and even take your iPhone to the Apple center to ask for help.