How to Fix iPhone, iPad or iPod Not Recognized by iTunes

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iTunes recognizing iPhone, iPad or iPod is the basic step for iPhone, iPad or iPod further operations, such as iTunes backup, sync, recovery, transferring, etc. For Apple users, you may usually be troubled with iPhone, iPad or iPod not recognized by iTunes after you have connected your device to Windows PC including Windows 7, 8, 8.1 and 10 or Mac including Mac Pro, iMac, and latest iMac Pro, then how to fix this problem for smoothly proceeding further iPhone backup or data transfer ?

As there are many reasons can cause iTunes cannot detect iPhone, iPad or iPod, for instance, the USB cable is damaged, USB drive is not installed correctly or some other hardware problems. Here, we list all the possible solutions that may work.

Basic Solutions for iTunes Cannot Recognize iPhone, iPad, or iPod

1. Restart your iPhone, iPad, iPod, Windows PC or Mac.

2. Ensure software on your Windows PC or Mac is up to date.

3. Make sure you have installed the latest iTunes version to avoid common iTunes errors

4. Check the USB cable is damaged or not.

5. Use an original Apple USB cable, if it can't work, change to a different Apple USB cable.

6. After you have connected your iDevice with Windows PC or Mac, it will be a Trust This Computer alert, unlock your screen, and tap the Trust.

7. Make sure all other USB accessories not connected except for your iDevice.

8. If iPhone, iPad or iPod not recognized in one USB port, try the rest.

9. Try to connect your iDevice to another computer.

If all of above methods still cannot fix iTunes not recognizing iPhone problem, continue to refer to tips below.

iPhone, iPad, or iPod Not Recognized by iTunes for Mac Users

1. Press the Option key>click Apple menu>choose System Information or System Report.

2. Select USB cable in the list on the left.

3. Some third-party security software may prevent iTunes from accessing Apple data or device. Therefore, if you see your iPhone, iPad or iPod under USB Device Tree, please disable the security software.

apple menu system information USB 

iPhone, iPad, or iPod Not Recognized by iTunes for Windows PC Users

When your iDevice is not showing up in iTunes, it could be something wrong with Apple Mobile Device USB Driver, you can following listed steps to reinstall it.

1. Unplug your iDevice from the computer.

2. Reconnect your device, if iTunes opens, close it.

3. Hold down the Windows and R key to open the Run Command.

4. Copy %ProgramFiles%\Common Files\Apple\Mobile Device Support\Drivers to the Run window, click OK.

run the mobile device support 

5. Right click on the file usbaapl64.inf or usbaapl.inf, click install.

apple mobile device support drivers 

6. Disconnect your iDevice from your PC and restart your computer.

7. Re-plug your iPhone, iPad or iPod, and open iTunes.

How to transfer iPhone data to computer for free

After successfully solving the iPhone, iPad or iPod cannot be recognized by iTunes, you are able to do more operations on iPhone or iPad, including backing up iPhone/iPad data and transferring iPhone/iPad content to Windows PC for better viewing or data protection.

Here is the easy and free iPhone data transfer software for your – EaseUS MobiMover for certain or whole iPhone/iPad data transfer with only one-click. Start to experience this excellent iPhone transfer tool Now.

 Free Download for PC
Secure Download
 Free Download for Mac
Secure Download

Step 1. Connect your iPhone to your computer running Windows or Mac OS systems with a USB cable. Start EaseUS MobiMover and navigate to "Phone to PC". Move your mouse to the right pane and continue with "Next".

how to transfer data from iPhone to the computer - step 1

Step 2. MobiMover will load all the supported files on your iPhone here. You can export one or multiple data types flexibly. The compatible data types are photos, videos, movies, music, playlist, ringtones, books, contacts, messages, notes, voice memos, and more. you can customize the destination for exported iPhone data. If you don't do any change, MobiMover will save the data to a desktop folder named as Exported by MobiMover. Click "Transfer" to copy iPhone files to the computer at a fast speed

how to transfer data from iPhone to the computer - step 2

Step 3. When the transferring finished, you can view, edit, keep or delete the content as you like.

how to transfer data from iPhone to the computer - step 3

Additionally, you can freely to choose one or more categories instead of the whole data, like just copy photos from iPhone to PC.