3 ways to Reset Passcode on iPhone, iPad, and iPod

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Cedric Grantham Posted on Jul 04, 2017 to iOS & Mac Topics | How-to Articles

Passcode on iPhone, iPad, and iPod is designed to protect your personal data, entering the wrong passcode six times or directly forgetting the passcode will cause your device disabled. Whether which issue you are encountering, follow methods in this article to reset passcode on iPhone, iPad, and iPod and regain access to your device.

Note: if you don't want any data loss when your iDevice is disabled and needs resetting or restoring, you'd better keep the good habit of backup iPhone, iPad, and iPod with iTunes or backup with iCloud regular.

Reset iPhone, iPad and iPod passcode with iTunes

After restoring your device with iTunes backup, your iPhone, iPad, and iPod will be a brand-new one, then you can reset all settings, including passcode.

1. Make sure you have installed the latest iTunes, and open it on Mac or PC.

2. Connect your iPhone, iPad, or iPod to the computer with the original USB cable. 

3. If a message asks to Trust This Computer, follow the onscreen steps, choose Trust.

4. In the Summary panel, click Restore.

restore iPhone with iTunes

5. When prompting messages like below occurs, click Restore to confirm. When this process finished, you can reset you iPhone passcode.

confirm restoring iPhone 

Reset iPhone, iPad and iPod passcode with iCloud

If you have backup your iPhone, iPad, and iPod with iCloud, and also set up Find My iPhone on your device, you can choose iCloud to erase and restore your device.

1. Open icloud.com web page, sign in with your Apple ID.

2. Click All Device at the top of the browser window.

3. Choose and confirm the device you want to erase.

4. Click Erase to erase your device, including the passcode.

5. Restore from the iCloud backup and reset your new passcode.

Reset iPhone, iPad and iPod passcode with recovery mode

Using recovery mode to restore your iPhone, iPad and iPod will cause complete data loss, including the passcode, if you don't have any iTunes or iCloud backup, this is indispensable.

1. run iTunes on your PC or Mac.

2. Connect your iPhone, iPad or iPod with iTunes with an Apple compatible USB cable.

3. Force restart your device after success connection:

For iPhone 6s and earlier, iPad, or iPod touch: Press and hold the Sleep/Wake and Home buttons at the same time. Don't release when you see the Apple logo. Keep holding both buttons until you see the recovery mode screen.

For iPhone 7 or iPhone 7 Plus: Press and hold the Sleep/Wake and Volume Down buttons at the same time. Don't release when you see the Apple logo. Keep holding both buttons until you see the recovery mode screen. Detailed guides on how to put iPhone 7 in recovery mode are here.

put iPhone into recovery mode 

4. When the Update or Restore options occurs, choose Restore. iTunes will download the latest iOS software on your device.

Note here: If it takes more than 15 minutes, your device will exit recovery mode and you'll need to repeat steps 3 and 4.

5. when restoring is accomplished, you can reset your iPhone, iPad and iPod passcode.