How to Fix iTunes Won't Backup iPhone in iOS 11/11.1/11.2/11.2.5

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Cedric Grantham Updated on Jun 11, 2018 to iOS & Mac Topics | How-to Articles

Apple has announced iTunes 12 for a while bringing some apparent changes both in external interface style and internal functions. However, up to now, many users have been stuck on a severe problem on iTunes, that is iTunes won’t backup iPhone in new iOS 11 version (check how to download the latest iOS 11.2.5 online) when they attempt to store iPhone data on the computer, which can be very frustrating when happens. Therefore, in this guide, we will go through the following several fixes to troubleshoot iTunes won’t backup iPhone X/8/8 Plus/7/6s/6/SE.

How to fix iTunes won't backup iPhone effectively

iTunes won't backup iPhone on the computer can due to both hardware issues, like cable & USB port and software-related matters, such as insufficient space and software update problem. Whatever the causes, check the tips below to fix the issue timely.

1. Check the cable or USB port

If the USB cable of your iPhone or the USB port on your computer is damaged, your iPhone won’t show up on Windows nor within iTunes. So, we suggest you change another USB cable or port and plug in your device again. If this trick can’t solve the problem, try other methods below.

2. Restart your computer and iPhone

iPhone and computer restart works most of the times if iTunes won’t backup iPhone caused by a simple software issue.

Restart iPhone 6/7/8: Press and hold the "Sleep/Wake" button until the red slider shows up, then drag the "slider to power off." After 30 seconds later, press and hold the "Sleep/Wake" button again until the Apple logo appears on your iPhone.  

Restart iPhone X:  Press and hold both Side button and Volume Down ( or Volume Up) buttons at the same time until you see the slider. Drag the slider to shut down your iPhone X completely. After 30 seconds later, press and hold the "Sleep/Wake" button again until the Apple logo appears on your iPhone.  

Restart your computer: Close all the files before restarting your computer to make sure you do not lose any critical data. Then, go to the start menu and select power and shut down your computer. After a while, open your computer again.

3. Update iTunes to the latest version

When you meet iTunes won’t backup iPhone or cannot connect to iTunes store, you can fix these issues by updating iTunes to the newest version.

Open iTunes, go to "Help" and select "check for updates." Then, a screen will pop up and inform you whether you have an available new version. If yes, follow the on-screen instructions and head to the update screen to download and install the latest iTunes version on your computer.

4. Make sure there’s enough storage on your computer

As iTunes will back up your iPhone to iTunes library stored on your computer, so, if your computer is short of room, the iTunes backup will fail, and iTunes can’t back up your iPhone completely. At this times, you can avail more storage by deleting unwanted files from your PC or delete apps on your iPhone to minimize the backup file.

5. Use an iTunes alternative to backup iPhone to the computer

If none of the solutions above can fix iTunes won’t back up iPhone, but you need to export your iPhone files urgently, you can use EaseUS MobiMover Free, the top one and 100% free iPhone data transfer software in the market to help you transfer data from iPhone to computer without iTunes. You can move contacts, messages, notes, calendars, voice mails, books, Safari bookmarks & history, photos, videos, and audios from iPhone to the Windows computer in one-click. Also, if you need to put music to iPhone or transfer files from iPad to iPhone, MobiMover Free can still meet your demands with variable data transfer features.

Now, click the button below to safely download and install EaseUS MobiMover Free on your computer, then follow the steps to backup your iPhone to computer with ease.

Step 1. Connect your iPhone to your computer running Windows OS or Mac OS with a USB cable. Tap "Trust" on your iPhone screen when it pops up. Run EaseUS MobiMover and navigate to the "Phone to PC" mode. Move your mouse to the right pane and click "Next" to continue.

how to back up iPhone to the computer - step 1

Step 2. MobiMover enables you to back up all the supportable data, such as photos, videos, messages, contacts and more. You can set the destination for saving iPhone backup file on your computer. If you don't do any change, MobiMover will save the data to your desktop. Once choose the files and set the location, click "Transfer" to back up iPhone to computer without iTunes or iCloud

how to back up iPhone to the computer - step 2

Step 3. Wait for a while and let the software finish data transfer. Please don't disconnect the device while transferring. When the process ends, you can view, edit or remove the copied files as you need. 

how to back up iPhone to the computer - step 3