How to Fix iTunes Not Recognizing iPhone X/8 on Windows 10

Sharing is caring. Tell your friends and help them solve the same problem.

Cedric Grantham Updated on Jun 26, 2018 to iOS & Mac Topics | How-to Articles

If you are facing with iTunes not recognizing iPhone on Windows 10 PC or laptop when you are trying to use iTunes to back up iPhone and export data, you are not alone. Not limited to the old iPhone devices, many iPhone X and iPhone 8/8 Plus users are also reporting iPhone not connecting to iTunes on Windows 10 as well. Then, how to fix iPhone not showing up in iTunes on Windows 10 to transfer and manage iPhone files on the computer? Don’t worry, check the 5 top solutions below.

Tips 1: Fix iTunes not recognizing iPhone on Windows 10 when backing up

If you are encountering iPhone not connecting to iTunes on Windows 10 when you are going to use iTunes to backup iPhone to free up iPhone space or preserve data, you are highly recommended to use the best iTunes alternative - EaseUS MobiMover to help you transfer files from iPhone to PC in a completely free way.

EaseUS MobiMover Free can be easily installed on Windows 7, Windows 8 and Windows 10 to back up iPhone contacts, messages, notes, calendars, voice mails, books, Safari bookmarks & history, photos, videos, and audios from iPhone to PC/laptop without iTunes, which means even the iTunes can’t recognize your device, it won’t affect the data syncing.

How to back up iPhone to Windows 10 PC without iTunes

Step 1. Connect your iPhone to your PC running Windows 7/8/10 with a USB cable. Tap "Trust" on your iPhone screen if asked. Run EaseUS MobiMover and navigate to "Phone to PC". To back up iPhone photos, contacts, and other types of files, click "Next" to begin.

how to back up iPhone to PC - step 1

Step 2. You can back up iPhone photos, videos, movies, music, playlist, ringtones, books, contacts, messages, notes, voice memos, and more as the image shows below. You can transfer these items all at one time or respectively export a specified data type. MobiMover also supports you to customize the storage path for iPhone backup. Choose desired files and click "Transfer" to back up iPhone files to your PC right now

how to back up iPhone to PC - step 2

Step 3. Wait patiently until the transfer process ends. MobiMover will copy the iPhone files in a readable and accessible way so you can view, edit, or delete the data based on your own need.

how to back up iPhone to PC - step 3

Tips 2: Make sure you have chosen trust your Windows 10 computer

Each time when you connect your iPhone to your computer, a pop-up on the iPhone screen will ask you to Trust This Computer or not. To let iTunes recognize and read your device, you need to choose to Trust This Computer, which is also the first thing you need to check when iTunes is not recognizing iPhone.

Tips 3: Update iTunes to the latest version

The latest iPhone X or iPhone 8 requires the iTunes 12.7 and later. If iTunes not recognizing iPhone when connecting to the computer to back up iPhone on Windows 10, you can try to update your iTunes to the later version.

Tips 4: Try different USB cable/USB ports on your Windows 10

Sometimes, the USB port damage can cause iPhone not showing up on Windows 10 and not connecting to iTunes. To fix this, you can change to different USB ports on your computer with different USB cables.

Tips 5: Update Apple Mobile Device Drive Software on Windows 10

1. Click the Start button on your PC, search for device manager in the search box, click it and the Device Manager window will open.

2. Click Portable Devices and then right-click Apple iPhone as shown below.

how to fix iTunes not recognizing iPhone on Windows 10

3. Choose Update Driver Software in the drop-down menu.

4. Choose to Browse my computer for driver software. Then, select Browse… then navigate to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.

5. Click Let me pick a list of device drivers on my computer. And then Next > Close choose to install driver software.

how to fix iPhone not showing up in iTunes on Windows 10