iPhone X/iPhone 8 Voicemail Won't Play in iOS 11? Fixes Here!

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Myra Posted on Dec 25, 2017 to iOS & Mac Topics | How-to Articles

"Voicemail won't play on my iPhone X", "iOS 11 voicemail not working" and "iPhone 8 voicemail won't play" are frequently reported by iPhone users recently. If you are reading this article, you must be one of them. So you probably want to know why the issue "iPhone X/iPhone 8 voicemail won't play" happens on your iOS 11 device and the quick solutions to the problem. Many causes can lead to the "iPhone voicemail won't play" issue. For example, a poor network connection, wrong voicemail settings, and errors in the carrier system can all be the "culprit". No matter what causes the issue to happen on your iPhone in iOS 11, your problem will be solved by following the tips below. For more tips on how to fix common iPhone problems, go to iOS & Mac Topics to get what you need.

Fixes to iPhone 8/iPhone X Voicemail Won't Play in iOS 11

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Fixes to iPhone X/iPhone 8 Voicemail Won't Play in iOS 11

Tip 1: Update Carrier Settings on iPhone X/8/8 Plus in iOS 11

By updating carrier settings on your iPhone in iOS 11, you can update things including cellular data, network, calling, messaging and voicemail settings on your device, which will enhance your cellular network connectivity and provide support for VoLTE and WiFi calling. Thus updating your carrier settings is a method worth trying to fix the "iPhone X/iPhone 8 voicemail won't play" issue on your device. Follow the steps below to learn how to make it.

  • Step 1: Make sure your iPhone is under a stable WiFi network or cellular network connection.
  • Step 2: Go to Settings > General > About on your iPhone X/8/8 Plus.
  • Step 3: Then your iPhone will check for carrier settings update automatically. Tap on Update when there is a new update available.

Tip 2: Reset network settings

To play the voicemails on your iPhone X/iPhone 8, a stable cellular network connection on your device is necessary. If there is something wrong with the cellular data, "iOS 11 voicemail not working" may occur. To cope with the problem, go to Settings > General > Reset on your iPhone and choose Reset Network Settings among the options. (This tip is also helpful when WiFi is not working on iPhone in iOS 11.)

Tip 3: Check voicemail setups on your device

As mentioned above, wrong voicemail settings can also cause the "iPhone X/iPhone 8 voicemail won't play" problem. How to check voicemail setups? Dial your own phone number with your iPhone and follow the prompt to check whether you have set up voicemail correctly.

Tip 4: Verify voicemail password

Faulty voicemail password is found in some cases of "voicemail not working in iOS 11". You can go to Settings > Phone to verify your voicemail password. If your password has changed, you may need to reset your voicemail password by contacting your wireless carrier.

Tip 5: Update your iPhone to the latest version of iOS

While if the "iPhone X/iPhone 8 voicemail won't play" issue happens due to the bugs in the iOS operating system, don't hesitate to update your iPhone to the latest version of iOS when there is a new update available. Generally speaking, a new iOS update has always fixed the known bugs in the previous version. Go to Settings > General > Software Update on your iPhone X/8/8 Plus to check for new iOS update.

Tip 6: Force restart your iPhone

This tip is effective in dealing with most of the iPhone problems. Before you reboot your iPhone x/8/8 Plus, you'd better back up your iPhone to computer to avoid accidental data loss. After that, follow the steps below to force restart your iPhone X/8/8 Plus.

  • Step 1: Press and quickly release the Volume Up button.
  • Step 2: Press and quickly release the Volume Down button.
  • Step 3: Press and hold the Side button until the Apple logo appears.

Tip 7: Contact your carrier

It also happens that errors in the carrier system are the causes of the "Voicemail won't play on iPhone X/iPhone 8" problem, which means need to contact your carrier to seek help.