iPhone is Not Connecting to iTunes

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Lionel Updated on Nov 27, 2019 to iOS & Mac Topics | How-to Articles

"Yesterday, I planned to sync the music from my iPhone to PC, but when I plugged my iPhone into the computer and opened iTunes, my iPhone didn't show up. I have tried unplugging and plugging it and restarting iTunes one more time, however it didn't work anyway. I was sure that the USB cable worked. Anyone can tell me how to fix iPhone is not connecting to iTunes?"

iTunes is a powerful tool which is recommended by Apple to sync and manager iPhone data, people use iTunes very frequently if they want to sync the files from iPhone to PC or another device. But, we've got countless requests from people who worried their iPhone is not connecting to iTunes on PC, don't be panic! We'll give you some advice to solve this problem, just follow these steps below.

How to fix iPhone is not connecting to iTunes

We give you some tips to verify, it might work without losing data. Please follow these steps to let iTunes recognize your iPhone.

1. Make sure that you've installed the latest version of iTunes, then connect your iPhone. If iTunes still can't detect it, open iTunes, click help> run diagnostics

2. Go to Start menu of your Windows. Tape on "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find and right click "Apple Mobile Device" and click on "Start". Then close iTunes and replug your iPhone to see if it works.

3.Try to connect your iPhone to a different USB port or with a different USB cable.

4. Verify that Apple Mobile Device Support is installed.

5.Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.

Alternative method - Backup your data with a free iPhone data transfer software

If it still doesn't work after trying the steps above, we suggest you to find an iTunes alternative to backup your iPhone data to computer using EaseUS MobiMover, which allows you to back up your iPhone/iPad data to computer to avoid accidental data loss, for example, back up messages on iPhone X without iTunes. Learn how to easily and safely back up your iPhone from the steps below. Don't hesitate to give it a try.

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Step 1. Connect your iPhone to your computer running Windows OS or Mac OS with a USB cable. Tap "Trust" on your iPhone screen when it pops up. Run EaseUS MobiMover and navigate to the "Phone to PC" mode. Move your mouse to the right pane and click "Next" to continue.

how to back up iPhone to the computer - step 1

Step 2. MobiMover enables you to back up all the supportable data, such as photos, videos, messages, contacts and more. You can set the destination for saving iPhone backup file on your computer. If you don't do any change, MobiMover will save the data to your desktop. Once choose the files and set the location, click "Transfer" to back up iPhone to computer without iTunes or iCloud

how to back up iPhone to the computer - step 2

Step 3. Wait for a while and let the software finish data transfer. Please don't disconnect the device while transferring. When the process ends, you can view, edit or remove the copied files as you need. 

how to back up iPhone to the computer - step 3
 Download It for PC
Secure Download
 Download It for Mac
Secure Download