[Solved] How to Fix iCloud Messages Not Syncing on iPhone/Mac

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Cedric Grantham Posted on Nov 06, 2018 to iOS & Mac Topics | How-to Articles

iCloud syncing for messages has been available on iPhone since iOS 11.4. As long as you signed in the same Apple ID, you can view the updated messages on all the iOS devices and Mac. However, there is something wrong inevitably in the process of use. Some users have found that:

  • Not all the messages files are syncing with iCloud.
  • iCloud messages are not downloading on iPhone at all.
  • iPhone messages are not syncing with Mac.

If you happen to meet any of these problems, you can get help here. We have covered all the tried-and-true solutions (in Part 1) to fix the iCloud messages not syncing issue on this page. Meanwhile, a free iPhone data manager named EaseUS MobiMover (in Part 2) is recommended to assist users with messages transfer from between iPhone and Mac/PC.

Part 1. Top Solutions to Solve iCloud Messages Not Downloading on iPhone/Mac

1. Enable iCloud Service for Messages on iPhone

Go to Settings > tap [your name] > iCloud. Find APPS USING ICLOUD and make sure Messages is on.

2. Ensure That Your iPhone Is Connected to Wi-Fi

iCloud syncing needs a strong Wi-Fi connection. If your iPhone is out of internet service, connect it with a stable Wi-Fi network. If your iPhone has a poor network, change to another strong one. Or disconnect your device from Wi-Fi and reconnect to it to improve the situation.

3. Reset Network Settings

If there is still no solution, resetting the network settings would be an effective way to consider. And this will wipe out the Wi-Fi passwords. You need to enter them again.

Open Settings > tap on General > scroll down and tap on Reset > tap Reset Network Settings > Enter your Passcode and confirm.

4. Check the iCloud Storage or Cut Down the File Size

Each iDevice user gets free 5GB iCloud storage space. If the iCloud storage is exhausted, you can consider buying more iCloud storage, free up space by deleting unwanted photos/contacts/other documents or reduce the file size by removing unneeded messages.

5. Sign in the Same Apple ID on Your Mac

If you need to sync messages from iPhone to Mac, you must log into the same Apple ID on both devices.

Part 2. Sync Messages from iPhone to Mac with a Free Data Transfer Tool

After trying the methods above, if you are still having trouble syncing messages with iCloud, you can seek an iCloud alternative, like EaseUS MobiMover iPhone data transfer app here. With this program, you can:

Recommendation
Back up iPhone files, like photos/contacts/messages/videos/music to Mac/PC in 1-click.
Transfer files from PC to iPhone without iTunes.
Move data from one iOS device to another directly without iCloud.
Download online videos using URL from all the popular websites.

Now, download this free iOS data manager on your PC or Mac and follow the simple guides to transfer messages from iPhone to Mac in a readable way.

Step 1. Connect your iPhone to your Mac and launch EaseUS MobiMover. Tap "Trust" on your iPhone screen to trust this Mac. Choose "Phone to Mac" and click "Next."

How to transfer text messages from iPhone to Mac - Step 1

Step 2. Select the category/categories you'd like to export from iPhone to your Mac. Since you want to save iPhone messages to your Mac, tick the "Messages" category. You can change the default path to other locations. Click "Transfer".

How to transfer text messages from iPhone to Mac - Step 2

Step 3. Wait for the transfer process to finish. The messages will be saved as an HTML file on your Mac. Thus, you can view the details with a browser whenever you want.

How to transfer text messages from iPhone to Mac - Step 3