How to Fix iPhone Not Showing up on Mac Finder/Photos/iPhoto

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Cedric Grantham Updated on Jun 12, 2018 to iOS & Mac Topics | How-to Articles

I have stored about 8GB photos and videos in the Camera roll on my 64GB iPhone 6S. There is hardly any space for new pictures, and I want to save the images to my MacBook Pro. I connect my iPhone to MacBook Pro and open iPhoto to display iPhone photos. However, No pictures or videos are uploaded. I have just updated my iPhone to iOS 11, is that the problem?

iPhone not showing up on Mac or iPhone not showing up on iPhoto/Photos on Mac is a high-frequency problem for many users, especially with iPhone update to iOS 11. To help users to solve this matter, we offer all the tried and true methods on this page. Moreover, the EaseUS MobiMover Free is recommended in the second part to assist users in transferring photos, videos, music or other data from iPhone to Mac when iPhone not showing up on Mac can’t be fixed with tips below.

Part 1: Common solutions to fix iPhone now showing up on Mac

1. Change another USB cable or USB port  

USB cable or USB port not working may be the first reason for iPhone not showing up on Mac or not connecting to Mac. When you are connecting iPhone to Mac, do use the original lightning cable, and try a different USB port on your Mac.

2. Unplug and plug in iPhone again

Unplug and plug in iPhone to Mac back for a few times to troubleshoot the USB cable and port problem. If this won’t work, continue and try more solutions.

3. Restart your iPhone and Mac

iPhone or Mac restart will clear the device’s memory and starts it up fresh, which is a simple but very effective way to solve some software running problems, like the live wallpaper not working in iOS 11.

Restart iPhone 8/8 Plus/7/6

  • Press and hold the Side button until the slider appears.
  • Drag the slider to turn off your iPhone.
  • Press and hold the sleep/wake button again until the Apple logo appears on your phone screen.

Restart iPhone X

  • Press and hold the Side button and either volume up/down button until the slider appears.
  • Swipe the slider to turn off your iPhone.
  • Press and hold the Side button again until the Apple logo appears on your phone screen.

Restart Mac

Press the power button (or press Control+Eject) and, when a dialog box appears, click the Restart button.

4. Update Mac OS and iOS system

Different iPhone requires different Mac OS system, make sure your Mac system is higher than the system on iPhone. You'd better keep the systems on your iOS and Mac are the latest ones.

5. Close third-party software

If you are running a third-party photo storage device on your Mac, the iPhone may be won't appear on Mac iPhoto. Or if there is a software conflict, the problem also can occur. Wherefore, close the related third-party tools when you meet the issue. 

Part 2: How to transfer files from iPhone to Mac when iPhone not showing up on Mac

If above solutions can't fix iPhone not showing up on Mac iPhoto/Photos/Finder and you need to export photos, videos and other data from iPhone to Mac to free up iPhone space, how to do it quickly without using iTunes? As if iPhone not showing up on Mac Finder, it probably won’t be recognized by iTunes.

Here is the highly recommended EaseUS MobiMover Free to help you to transfer files from iPhone to Mac without iTunes in one-click or optionally. You can move contacts, messages, notes, calendars, voice mails, books, Safari bookmarks & history, photos, videos, music, playlists, and audiobooks without files quantity and size limitation.

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Step 1: Connect your iPhone to your Mac with compatible USB cable and tap on Trust This Computer on the device to continue. Run EaseUS MobiMover Free for Mac and choose iDevice to Mac on the main screen. Please make sure your iOS device is on iOS 8 or later and your Mac is running OS 10.12 (Sierra) or higher.  

how to back up iPhone to Mac without iTunes - step 1

Step 2: MobiMover enables you to back up every supported file from iPhone to Mac free unlimited. You can move all the data at a time, or selectively copy one or two categories. 

how to back up iPhone to Mac without iTunes - step 2

Step 3: You can customize the storage route by clicking the File icon at the upper-right corner. If not, MobiMover will export your device files to a desktop folder on your Mac.

how to back up iPhone to Mac without iTunes - step 3

Step 4: Now, click Transfer to back up iPhone to your Mac without iTunes. When the transferring finishes, click View to check the downloaded files. Some content, like contacts, and message are saved as the .htm file, you can check them on the web page.

how to back up iPhone to Mac without iTunes - step 4