iOS 11 Solved: How to Fix iOS 11 Apple Music Not Working Problem

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Cedric Grantham Updated on Jun 25, 2019 to iOS & Mac Topics | How-to Articles

"My Apple Music app does not work now after I update my iPhone 6s to iOS 11. Each time I open it, it just crashes and shut down immediately. I can't use it normally anymore. Any effective suggestion on how to fix iOS 11 Apple music not working issue?"

Actually, there is not only this kind of problem occurs on Apple Music after users have updated to iOS 11. Many other users have reported more Apple Music not working in iOS 11, including unable to login to Apple Music; Apple Music unable to sync playlist; Apple Music Radio Stations not working; Apple Music items not available and Apple Music not downloading songs. Apple music not working in iOS 11 is a headache indeed, as there are over 40 million Apple music users in the world, and most of them encountered various kinds of problems, which is not so user-friendly. If you are also unluckily to meet this issue, read this post carefully to find the way figure it out.

9 effective tips to fix iOS 11 Apple Music not working on iPhone and iPad

1. Restart iPhone/iPad and Music app

The first solution you need to try is to restart your device by pressing and holding the power button to turn off the iPhone. After a few seconds, turn on it again. Next, reopen the Music app to check it works well or not.

2. Force Restart iPhone/iPad

If restart device normally can't solve the problem, try to use force restart.

For iPhone 6S and former devices: press Home and Power at the same time until you see the Apple logo.

For iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo

For iPhone X or iPhone 8 or iPhone 8 Plus: Press and quickly release the Volume Up button. Then press and promptly release the Volume Down button. Finally, press and hold the Side button until you see the Apple logo

3. Turn on and off Airplane Mode

After the force restart, you can go to Settings > turn on the Airplane Mode. Wait a few seconds and turn it off again if the problem still unsolved.

4. Reset Network

The improper network connection also can lead the problem. Go to Settings > General > Reset > Reset Network Settings to settle the issue.

reset network

5. Update apps on App Store

Updating apps on App Store is a way deserving to have a try. Open the App Store app > tap Updates and update the apps with new versions. When you update these apps, you may be asked to accept Apple's new terms and conditions. Accept it and refresh the apps.

6. Open Apple Music in a different way

Go to Settings > Music > tap Join Apple Music to open Apple music in this way to check the issue is solved or not.

7. Update iPhone to the latest iOS version

The latest iOS version is 11.0.3. You can update your iPhone or iPad to the latest version if the problem is caused by bugs in lower version. Go to Settings > General > Software Update.

check iOS update

8. Reset and restore iPhone/iPad

Restoring iPhone to the factory settings is a highly-effective way to solve the Apple music not working in iOS 11. However, the shortcoming of this method is that you will lose all the current data on your iPhone. Therefore, you need to make an iPhone backup with a reliable and free iPhone data transfer software, like EaseUS MobiMover Free provided by us. With MobiMover Free, you are able to export contacts, messages, notes, calendars, voice mails, books, Safari bookmarks & history, photos, videos, and audios in only one-click. If necessary, download MobiMover by checking the button below.

Reset your iPhone or iPad in this way: go to Settings > General > Reset > Erase All Content and Settings > Set up it again to check the Music works well or not.

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9. Downgrade iPhone/iPad to iOS 10

If device restoring still can't fix the problem, the final solution you need to try is to downgrade iOS 11 to iOS 10/10.3.3. If your iPhone or iPad device is nearly out of date, such as 5S, the hardware may always work well with the latest software.

iOS 11 features impress us deeply on the whole, even there are some obvious problems existing, like alarm not working on iOS 11, AirDrop or flashlight not working. therefore, if your iPhone or iPad is compatible with iOS 11, it's worth a try.