Can't Delete Apps in iOS 11 iPhone and iPad? Fixed Here!

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Cedric Grantham Updated on Feb 06, 2018 to iOS & Mac Topics | How-to Articles

"I can't delete apps on my iPhone 7 after I upgraded it to iOS 11. When I press and hold the app icon on my Home screen, there is no X occurs. What happened? Why I can't delete apps on my iPhone in iOS 11? Any good suggestion here?" - Bahram

Most of the iPhone 5S later devices users have updated to new iOS 11 to experience the multiple breakthrough features, like highly customization in Control Center, drag and drop feature for iPad, and Files app embedded for data management. However, many problems also appear at the same time that really affect the normal use of iPhone, such as flashlight not working, iMessage effects not working, and notification not working properly. Today, the problem we will discuss is can't delete apps in iOS 11 iPhone and iPad, which means when you use the common way to delete app by pressing and holding, there is no "X" symbol occurs in the upper left corner or the app is wiggling and with "X", but when you tap the "X" nothing happens. Read on to check all the possible solutions to fix the matter in time.

How to fix can't delete apps in iOS 11 iPhone and iPad

No matter which reason cause the problem of can't delete apps on iPhone or iPad in iOS 11, following effective ways will help you figure it out. And at first, you need to know that some iOS built-in apps are can't be removed. When you press and hold the app, no "X" will occur to let you delete it.

1. Don't activate 3D Touch menu

As the 3D Touch feature is embedded in iPhone 6S and later devices, when you press the app for less than 2 seconds, the 3D Touch menu will be activated instead of the "X". Therefore, make sure you gently press and hold the app for more than 2 seconds when you want to delete it. If succeed, the "X" should appear to allow you to remove the app. Want to delete apps on iPhone 8/8 Plus? two top ways are available to you.

2. Delete waiting apps

Sometimes, when you are installing or updating a certain app, the app may be stuck on waiting and you can't delete it either. If so, you can make it with the following method.

If the issue is caused by unstable network connection: go to "Settings" > tap "WLAN" to connect to a stable Wi-Fi again or tap "Cellular" to use cellular data.

If the issue is caused by lacking storage: go to "Settings" > "General" > "iPhone Storage" to check the free space. If the storage has drained, free up more space by deleting apps on iPhone/iPad in iOS 11.

3. Enable Restrictions for Deleting Apps

After updated to iOS 11, some settings may be changed and you don't know it. The common reason for can't delete apps is the restrictions for deleting apps is disabled. Enable restrictions for deleting apps by following tips below.

  • Go to "Settings" > tap "General" >  Choose "Restrictions".
  • Enter the password set for restrictions as required.
  • Find the "Deleting Apps" and slide it to "On" so that it is enabled.

Once you ensure the setting is right, go back to your Home screen to try again.  

enable restriction for deleting apps

4. Restart or force restart your iPhone/iPad

When the apps or your device is stuck, you can't open and delete them anymore. Then you can try to restart your device to settle the matter.

Restart iPhone/iPad: press and hold the Sleep/Wake button until an option to "slide to power off" appears and turn it on after about 15 seconds by pressing and hold the Sleep/Wake button

Force restart iPhone/iPad: For iPhone 6 and former devices: press and hold down the Home button and the wake/sleep button until Apple logo appears. For iPhone 7 and later devices: press the Home button and the volume down button.

5. Delete apps using Settings

If you have tried all the tips above but still can't delete apps on iPhone/iPad in iOS 11, try to remove the apps by using iPhone Settings.

  • Go to "Settings" > "General" > "iPhone Storage".
  • Find the apps you can't delete on Home screen. Tap one app and you will see "Offload App" and "Delete App" in the app specific screen. Choose "Delete App" here. If you are interested in "Offload App", you can check the online guide on how to offload app in iOS 11 iPhone and iPad.
  • Tap "Delete App" and confirm the deletion in the pop-up Window. If you want to delete multiple apps, just repeat this action.

delete apps via settins