Recover Not Showing Up/Disappeared User Folder and Files in Windows 10

Tracy King updated on Sep 16, 2020 to File Recovery | How-to Articles


The User Folder in Windows 10 on your desktop may disappear with no signs. Or all saved files and folders are missing suddenly. If you happen to encounter such a problem, you can use the three effective fixes in this tutorial to recover disappeared or not showing up User folder in Window 10.

User Folder Not Showing up in Windows 10

"Hi, guys. I have a problem. The other day, I updated Windows 10 to a new version, and everything went fine. But I found that my User folder is gone on the desktop in the newly updated Windows 10. I could not find the User Folder on the desktop nor the files and folders in it. So I want to how to get disappeared or not showing up User folder back on Windows 10 desktop, including the lost files and folders inside it?"

Losing User folder and the files included may occur now and then in Windows 10 due to a false operation or system errors. And how to perform a user folder recovery and get all lost folder and files back becomes a new question. Here, you'll find several useful methods to restore missing/not showing up User folder on the desktop. Besides, you can learn to fix 'can't see C:\user\folder in Windows 10' error effortlessly.

Workable Solutions Step-by-step Troubleshooting
Fix 1. Show hidden files  Click "Start" > open "File Explorer". Click "View" > "Options" > "View". Tick "Show hidden files"...Full steps
Fix 2. Create a shortcut of folder Right-click on empty location on desktop and select "New" > "Shortcut". Click "Browse" to set the path for...Full steps
Fix 3. Recover missing user folder  If the User folder is lost by mistaken deletion or formatting, you can use EaseUS Data Recovery Wizard...Full steps

Fixes for User Profile Folder Missing on Windows 10 

If the desktop User folder is missing or not showing up due to Windows 10 update, accidental deletion, or other reasons, try the followings approaches. 

Fix 1. Show Hidden Files and Folders 

1. Right-click "Start" > search for and open "File Explorer".

2. Click "View" > "Options" > "View". Tick "Show hidden files, folders and drives".

user folder hidden Windows 10

Fix 2. Create a Shortcut of Disappeared User Folder 

If you can see the user folder under C:\user\folder on your PC, you can directly follow tips below to create a new shortcut for disappeared User folder on Windows 10 desktop.

1. Right-click on empty location on Desktop and select "New" > "Shortcut".

Restore disappeared user folder in Windows 10 desktop.

2. Click "Browse" to set the path for User folder like C:\user\folder and click "OK".

3. Click "Next" to open a new window and keep the same name of the shortcut. Then, click "Finish" to create a desktop shortcut.

4. Right-click on the shortcut and select "Properties" > "Shortcut" > "Change Icon", select the right icon for user folder and click "OK" > "Apply" to keep the changes.

Create new shortcut of disappeared user folder in Windows 10.

Fix 3. Recover Missing User Folder on Windows 10 with File Recovery Software

If the above quick fixes can't get back the missing User folder, or if the User folder is lost by mistaken deletion or formatting, in such case, you need to use professional file recovery software - EaseUS Data Recovery Wizard. With this program, you can recover lost User folder and the files contained with simple clicks.

With this powerful data recovery tool, you can recover 200+ file types with ease. For instance, recover permanently deleted emails in Outlook, restore lost Word/Excel/PPT document, photos, videos, ZIP, etc.

Step 1.  Scan the location of lost User folder.

Under Specify a location, move your mouse over "Select Folder" and click "Browse" to select the right location where you lost the User folder. If the User Folder disappeared, you may choose to scan the Desktop or C: drive to find this folder.

Click "OK" to confirm and let this software scan the whole computer and find the lost User folder.

select a location and scan lost User Folder

Step 2. Find and preview the User folder.

Check and find the lost User folder in "Deleted Files", "Lost Files", use the search bar to find it. You can also use "Filter > Desktop" as a quick way to find the lost user folder. Double-click to open and preview the found files in User Folder.

Preview lost folder data.

Step 3. Recover and save User folder.

Check the files in your user folder, when it's alright, click "Recover" to save this folder back to a safe location on your PC.

Restore lost User folder.

Resolve 'unable to see C:\user\folder in Windows 10' Error

If you can't see user folder in C:\user\folder in Windows 10, relax, and you can follow methods below to access User folder back now. 

Fix 1. Show Hidden Folders

1. Open Windows Explorer and right-click on C:\Users.

2. Select "Properties" and remove the tick mark from Hidden box.

Fix 2. Switch to Another User Profile Folder

1. Sign out and sign in with another new User Profile to see whether the User folder shows up or not.

2. If it doesn't show up, try this tutorial to restore deleted or lost user profile in Windows 10.

Fix 3. Perform the System Restore to Recover User Folder on Windows 10

If all above methods don't work, you have the last option which is to perform a system restore and revert Windows 10 to the previous version. And then you shall be able to get User folder back on your Windows 10 desktop and C:\Users\folder now.

1. Click on Start Menu and click on "Settings" > "Update & Security" > "Recovery".

2. Click "Get Started" under "Go back" to an earlier build.

You can also restore Windows 10 to the previous state with previously created Windows 10 restore point.

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Frequently Asked Questions

1. Why choose EaseUS Data Recovery Wizard?

"EaseUS Data Recovery Wizard is the best we've seen. It's far from perfect, partly because today's advanced disk technology makes data-recovery more difficult than it was with the simpler technology of the past, but it's fast and efficient..."PCMag

"The first thing you'll notice about EaseUS Data Recovery Wizard Pro is that its interface is very clear and uncluttered, with only a small collection of self-explanatory controls. You won't find lots of extra options hidden in a system of hidden menus, either; what you see really is what you get."techradar

"Recover lost files, even after deleting a partition or formatting your drive."Macworld

2. Why cannot I recover 2GB data for free?

It is recommended to check the version installed is Free or Trial because they are different versions.

Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB.

3. Why cannot the recovered files be opened?

A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content.

If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.

4. Why isn't it suggested to recover the files back to the original drive?

The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another disk to save the files.

5. How can I check whether my data is recoverable or not before purchase?

The Free version helps you save 2GB files to better verify the recovery quality of our product before purchase.

6. How long does it take to scan the drive?

It strongly depends on the capacity of your hard drive and the performance of your computer. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.

About Data Recovery Wizard

It's super easy to recover 250+ types of files after deletion, disk formatting and virus infection. Click the links and compare the difference of each version.