Bitdefender Deleted Files without Asking, How to Recover

Brithny updated on Jul 02, 2019 to File Recovery | How-to Articles

Summary

Bitdefender deleted files without asking? Want to restore files deleted by Bitdefender? Read this blog post to learn why this issue happens, how to use the Professional recovery program-EaseUS free Data Recovery Wizard to recover deleted files, and how to stop important files from being deleted by Bitdefender.

PAGE CONTENT:
Why does Bitdefender delete files without asking
How to recover files deleted by Bitdefender
How to stop Bitdefender from deleting files

Why Bitdefender Delete Files without Asking

I installed Bitdefender a few weeks ago and set it to scan my computer nightly. When I turned my computer this morning, it showed me that there were two Trojans on my PC and the infected files had been removed already. That's when I found my PSD files, which are of great importance to me, were missing. Then I realized that Bitdefender had deleted the files without asking. I badly want the files back. Can anyone help?

"Bitdefender deleted files without asking" is a ubiquitous problem reported by its users. Why do they do that? According to the explanation given by Bitdefender, they will automatically delete the infected files is the trail to disinfect fails. Thus, it's not strange that Bitdefender will delete files without asking for your permission because some infected files are totally malicious, which makes disinfection impossible.

Luckily, the files deleted by Bitdefender is not unrecoverable. If you are looking forward to restoring your lost files, move to Part 2 to learn how to do it within minutes.

How to Restore Files Deleted by Bitdefender

How to get files deleted by Bitdefender back when you find the files missing? The free file recovery software with easy operating steps can help, even you are new to the computer! EaseUS Data Recovery Wizard is designed to restore files deleted by antivirus and recover files after empty the recycle bin. It supports to recover many file types, like music, video, pictures, word document, etc.

Download and install the 100% secure software on your computer, then follow the guide below to recover files deleted by Bitdefender:

Note: Don't save the recovered files on the partition or drive where you lost your data before you fully get back your files!

 

Step 1: Choose the location

Download and open the EaseUS Data Recovery Wizard. When you open it, you can see all of the disks and partitions on your computer, select the disk partition or storage location where you deleted your files.

select the location

Step 2: Click Scan

Click the "Scan" button. The scanning process starts as long as you click Scan.

click scan

Step 3: Click Recover

After the scanning process, click the "Deleted files" option on the left panel. You can see all of the deleted files, select the desired files.

Preview the wanted data and click "Recover" to navigate a secure location or device to bring the deleted files back. Click "OK" to finish.

click recover

How to Stop Bitdefender from Deleting Files

Antivirus software is indispensable for the computer's safety and security. Bitdefender is designed to protect you against the most advanced cyber threats on the planet. When you are enjoying its powerful antivirus ability, you are also annoyed by the data loss caused by the disinfection. Then here comes the question - how to stop Bitdefender from deleting your files? The only solution is to exclude the files/folders/file types from being scanned:

Step 1: Launch Bitdefender and go to Settings > Antivirus > Exclusions.

Step 2: Toggle on Exclusions for files and click Excluded files and folders.

Step 3: Choose Add > Browse, then select the folders/files you want prevent from being scanned and click OK.

Step 4: Click Add and tap OK to save the changes.

By doing so, you can stop Bitdefender from deleting the files or folders you have justed excluded.

 
 

100% of people found this article helful.

 

Frequently Asked Qusetions

1. Why cannot I recover 2GB data for free?

It is recommended to check the version installed is Free or Trial because they are different versions.

Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB.

2. Why cannot the recovered files be opened?

A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content.

If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.

3. Why isn't it suggested to recover the files back to the original drive?

The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another disk to save the files.

4. How can I check whether my data is recoverable or not before purchase?

The Free version helps you save 2GB files to better verify the recovery quality of our product before purchase.

5. How long does it take to scan the drive?

It strongly depends on the capacity of your hard drive and the performance of your computer. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.

About Data Recovery Wizard

It's super easy to recover 250+ types of files after deletion, disk formatting and virus infection. Click the links and compare the difference of each version.