Fix Xbox One Stuck on Green Loading Screen of Death 2019

Tracy King updated on Jun 26, 2019 to File Recovery | How-to Articles


If you happen to encounter Xbox One green screen of death caused by system update failure, hard disk corruption, or other issues, you can fix the problem by hard resetting device, system update, formatting hard drive or factory resetting Xbox One. And you can use EaseUS Data Recovery Wizard to recover files from Xbox and fix green loading screen without data loss.

Help! My Xbox One gets stuck on when the green loading screen pops up!

"Do you know how to repair the Xbox One when it fails to start and gets stuck on the green screen of death? I tried to restart it several times, but nothing worked.”  

Are you having a similar problem that Xbox One gets stuck on the green loading screen? Don't know how to fix it without losing any games on it? Relax! All these problems can be fixed now. You can use the probable fixes given below to solve Xbox One freezes up on the loading screen. Besides, a professional data recovery tool is recommended to help you recover data from factory reset Xbox One without losing any game files.

Causes of Xbox One Green Screen of Death

The reasons for Xbox One stuck on green loading screen may be uncertain, but it can be roughly divided into the following categories

  • Communication error between Windows servers and Xbox One
  • Xbox One hard drive corruption
  • System update process fails
  • Other unknown factors 

How to Fix Xbox One Stuck on Green Screen of Death

In the following contents, we offer you four different approaches in total, which are arranged from simple to complicate. You can try these methods progressively.  

Fix 1. Hard Reset Xbox One 

This is the first and easiest way you should try to get Xbox One green screen fixed.

  • Press and hold the Power button on the console for about 10 seconds.
  • Wait for the system to reboot. If there are no other severe problems, Xbox One will start appropriately without the green loading screen issue. If this fails, move to the next solution.

Fix 2. Update System 

  • Go to > select relative game that you are playing (such as Xbox One).
  • Click "System" > tab "System Update".
  • Click "How to use the Offline System Update Diagnostic Tool" on Xbox One > scroll down and download "OSUDT2" in USB drive > install the update in Xbox One.
  • If OSUDT2 fails to install, download "Restore Factory Defaults" file in USB.
  • Press the "Eject + Accessory pairing" button at the same time, then press the "Power" button by holding the first two buttons.
  • Wait for the console to be repaired.
  • When "Applying update..." message appears, insert USB drive which contains the OSUDT2 update and let the system install it.
  • If the update installing process failed, try to download "Restore Factory Defaults" file in the USB drive and then connect it with Xbox One console machine to reset it into factory settings.
  • You'll be asked whether you want to keep your installed games or not, click "Yes". (If not, you'll get all your games on Xbox erased.) 

Now the Xbox One fails to start or stuck on loading screen error will be fixed. You can directly run it to play games again. 

Fix 3. Factory Reset Xbox One

  • Hold "Eject" and "Sync" button, click the "Power" button.
  • Wait for 2 startup tones to sound, a menu with 4 options will appear: "Restart", "Power off", "Factory reset" and "Update off of Flash Drive".
  • Click "Factory reset", you'll be asked whether you want to keep your installed games or not.
  • Click "Keep" installed games and let it update for a couple of minutes.
  • Then Xbox One will be boot normally again. All your games will be still stored on the game drive.

Bonus Tip: Restore Lost Xbox One Data After Factory Reset

The factory reset may fix the Xbox One stuck on loading screen error, but it will delete everything on your Xbox One. If you need to get the lost data back, you can use this powerful hard drive recovery software - EaseUS Data Recovery Wizard. This capable program can restore 200+ types of data from hard disk, formatted hard drive, lost/RAW partition, SD card, and much more on Windows or Mac. Download it for free and follow the steps below to get your Xbox One game files restored with ease. 

Note: As Microsoft uses a special connector to attach the hard drive to the Xbox 360, and you won't be able to connect it to your PC directly. To do so, you need to open your Xbox and take out the hard drive. Then, use an S-ATA cable to connect the hard drive to your computer. 

Step 1: Selecting the location

  • Launch EaseUS Data Recovery Wizard and select the drive where you lose your data.
  • Select the very hard drive when you open the file recovery software.
select the hard drive

Step 2: Scanning the drive

  • Click the "Scan" button. The length of the scanning time highly depends on drive capacity.
  • Wait patiently during this process.
scan the hard drive

Step 3: Recovering wanted files

  • After the scan, just choose what you need and click "Recover" button to recover lost data.
  • The "Filter", "Search" and "Extra Files" options are helpful for you to find the desired data from a hard drive.
recover data from hard drive

Please save recovered games and files into a safe place before making sure all lost games are restored. Then, Clean all useless files on the drive, and move all restored games back to Xbox One drive. Last, insert the drive back to the Xbox One console machine, install and play games again.

Fix 4. Format Hard Drive of Xbox One

The hard drive damage or corruption can result in the green screen of death. To fix this issue, you need to format the hard disk with a right file system. As we all know, hard drive formatting will lead to data loss. So if you want to keep the files on the drive, You should recover the data before formatting it. But how to make it? Again, use EaseUS Data Recovery Wizard mentioned above to recover data from the corrupted hard drive with the same operating steps. 


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Frequently Asked Qusetions

1. Why cannot I recover 2GB data for free?

It is recommended to check the version installed is Free or Trial because they are different versions.

Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB.

2. Why cannot the recovered files be opened?

A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content.

If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.

3. Why isn't it suggested to recover the files back to the original drive?

The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another disk to save the files.

4. How can I check whether my data is recoverable or not before purchase?

The Free version helps you save 2GB files to better verify the recovery quality of our product before purchase.

5. How long does it take to scan the drive?

It strongly depends on the capacity of your hard drive and the performance of your computer. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.

About Data Recovery Wizard

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