Fix 'DCIM Folder Shows Empty But Not' Error on PC/Android/iPhone

Tracy King updated on Jan 21, 2021 to File Recovery | How-to Articles

Does the DCIM folder show as empty but it's not on your Windows PC or Android/iPhone? If you cannot view or see any photos, pictures or video files in the DICM folder on your phone, camera SD card or PC, relax. Follow this tutorial article to see how to fix 'DCIM folder shows empty but not' issue on PC, Android phone, and PC without losing any photos and videos.

The DCIM folder is showing empty

"Does anyone know how to make the DCIM empty folder to show photos and videos again on Windows PC, Android or iPhone? I have a problem that the DCIM folder on my Android phone doesn’t show any photos or videos on the phone. 
I connected my phone to my computer, but still, the DCIM folder is showing as empty. Do I still have a chance to restore the saved photos and videos from the DCIM folder which is showing as empty?"

Deleting DCIM folder or DCIM folder recovery is no longer a new problem to most ordinary users. Does anyone know how to restore the DCIM folder files when it shows as empty on the phone and PC? If you are having such a problem, don’t worry and follow the methods provided below to restore your empty DCIM folder photos and videos.

dcim foder shows empty but not

Workable Solutions Step-by-step Troubleshooting
Fix 1. Troubleshoot on PC
  • Show hidden files on PC by "attrib -h -r -s" cmd
  • Restore missing files on SD/memory card...Full steps
Fix 2. Recover on iPhone Make the DCIM folder detectable. Then, recover the empty DCIM folder with data recovery software...Full steps
Fix 3. Restore on Android phone Use Android data recovery software to restore DCIM folder with all files if the DCIM folder shows empty...Full steps

Part 1. Fix Camera/SD/Memory Card DCIM folder shows empty on PC error

If the DCIM folder shows empty on your camera memory card or cell phone SD card and your PC still detects nothing, don’t worry. You may directly try the below two methods to find and restore files on the empty DCIM folder:

Method 1. Show hidden files in Camera/SD card DCIM folder on PC

Sometimes, when the DCIM folder shows empty, you may try a cmd command to show hidden files in the folder with below tips:  

1. Plug in your memory card to your PC.
2. Type "cmd" in the search bar, hit enter and then you can see something named "cmd. exe" under a list of programs.
3. Right-click "cmd. exe" and then you will get the command windows that allows you to recover hidden files. 
4. Type in "attrib -h -r -s /s /d drive letter:\*.*", for example, "attrib -h -r -s /s /d G:\*.*". (Replace G: with the drive letter of your SD card.)

Show hidden files in DCIM folder which shows empty.

Then you should be able to view and see files in the DCIM folder by then.

Method 2. Restore missing photos/videos from empty DCIM folder on SD/memory card

If you prefer a more straightforward way, EaseUS file recovery software can help you out. This professional data recovery tool can help you do the following things:

  • Recover deleted, formatted, and inaccessible data in different data loss situations.
  • Recover photos, audio, music, and emails from any storage effectively, safely and completely.
  • Recover data from the recycle bin, hard drive, memory card, flash drive, digital camera, and camcorder. 

You may directly apply this tool to restore up photos, videos and other files from your DCIM folder on the camera or Android phone memory card within 3 simple steps:

Step 1. Select the memory card and scan

Connect the memory card to your computer and launch EaseUS card recovery software on your PC. Click "Scan" to start looking for your lost data.

select a location and click scan

Step 2. Wait for the scanning process to finish.

After the scanning process, you can check and filter wanted files in this program. Click "Filter" if you are looking for a specific file type.

select the memeory card files

Step 3. Recover wanted files.

You can directly double-click the files to preview and see if the files are all right. After this, you can choose wanted files and click "Recover" to restore them to a secure location on your PC or other external storage devices.

recover memeory card files

Part 2. Fix iPhone DCIM folder shows empty error

Generally, you can connect your iPhone to a computer and copy the DCIM folder after the iPhone storage is showing up. However, If the iPhone screen was locked while you plug it into your computer, the DCIM folder that typically contains all the pictures on your camera roll will be empty. Here's how to make the empty DCIM folder image files invisible.

Step 1. Make DCIM folder detectable

1. Plug iPhone into your PC to see if the computer can detect the iPhone storage or not.
2. If not, unplug your iPhone and unlock your iPhone screen.
3. Plug the iPhone into your PC via another new USB port again to make the DCIM folder detectable.

Step 2. Recover empty DCIM folder on iPhone with all saved photos, images, and videos

After making DCIM detectable by your computer, you can recover the empty DCIM folder with all data back now.

How? Professional iOS data recovery software - EaseUS MobiSaver will help you out of DCIM folder empty issue and guide you recover DCIM photo and video with just a few easy clicks. 

recover photos from iPhone DCIM folder

Part 3. Restore empty DCIM folder on Android phone

Restore DCIM folder which shows empty on the Android phone

If the DCIM folder shows empty on your Android phone and if it is saved on the Android internal storage, the best way to restore DCIM folder with all files on your Android phone is to apply the best Android data recovery software for help. 

Restore empty DCIM folder on Android phone.

It allows you to read and access all saved, deleted and even hidden files on the Android phone. You can directly access the DCIM folder and find all lost photos, images, and videos, etc. files from your Android phone.

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Frequently Asked Questions

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2. Why cannot I recover 2GB data for free?

It is recommended to check the version installed is Free or Trial because they are different versions.

Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB.

3. Why cannot the recovered files be opened?

A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content.

If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.

4. Why isn't it suggested to recover the files back to the original drive?

The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another disk to save the files.

5. How can I check whether my data is recoverable or not before purchase?

The Free version helps you save 2GB files, so verify the recovery quality of our product before purchase.

6. How long does it take to scan the drive?

It strongly depends on the capacity of your hard drive and the performance of your computer. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.

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