Troubleshooting

The Data Recovery Wizard Slow Scans

Symptoms: The Data Recovery Wizard scans for data very slowly on the selected device. This is a result of read errors.

Possible solutions:
1. Check device configuration. Be sure that it's properly setup for use in your system (cabling, id, etc).
2. Install the device directly in the system (removes the device from any external enclosures, and installs it as the secondary master in a desktop system).
3. Use the Disk Copy application to copy the Bad Device to a new and Good Device.   Once you've gotten a copy of the Bad Device to the Good, run The Data Recovery Wizard again. Your recovery session should be very quick and run without further delay.