Windows 10 Quick Access Not Working, Not Responding, Slow to Open

Jean updated on Sep 17, 2020 to Data Recovery | How-to Articles

Issues about Windows 10 Quick Access not working, not responding and slow to open or load can be happily solved here. Also, if you're looking for a way to access files and folders pinned to Quick Access, use EaseUS Data Recovery Wizard. This professional data recovery software can get back lost data or missing files easily and quickly. After that, fix the errors.

Quick Navigation to Quick Access Not Working:

Workable Solutions Step-by-step Troubleshooting
Bonus Tip - Recover Data First Select a location to scan > select the files > recover lost data....Full steps
Fix 1. Disable Quick Access Launch File Explorer, click on View > Options > Change folder and search options...Full steps
Fix 2. Delete Related APP Data Launch File Explorer and respectively paste the following folder paths...Full steps

Overview - What Is a Quick Access

Windows 10 introduced the Quick Access view to File Explorer. That's one of Windows 10's new features. Whenever you open a File Explorer window, you’ll see a list of frequent folders and recent files in the navigation pane. It works like the old "Favorites" list of Windows, letting you pin your favorite folders for easy access. This is very handy. But some people say that their quick access not working.

In a previous post, we worked out a way to troubleshoot Windows 10 Quick Access folders missing problem. And in today's post, we'll continue another "Quick Access" topic - Quick Access is not working, broken, not responding or becomes extremely slow to load/open.

what is quick access

What to Do First When Quick Access Not Working 

Each of the mentioned Quick Access malfunctioning issues would prevent you from accessing files and folders. And many people said that they did a system restore for the first attempt, they lost quite a few computer files and lately installed programs. To deal with Quick Access problems without worrying about losing your files, recover data first. Download EaseUS data recovery software on your Windows 10 PC. Launch it automatically after a successful installation. 

Then, follow the details to recover files from quick access:

Step 1. Select a location to scan.

Launch EaseUS Data Recovery Wizard, hover on the partition, external hard drive, USB, or memory card from which you want to perform data recovery, and then click "Scan".

select a location and click scan

Step 2. Select the files you want to recover.

Wait until the scanning completes. Afterward, select the lost files you want to recover. If you need, double-click the file to preview its content.

Choose files to recover

Step 3. Recover lost data.

After choosing the files, click "Recover" and choose a location on another drive to save the recovered files.

Recover lost data

Two Fixes - Quick Access Not Working/Responding, Crashing All the Time

Once you find Quick Access not working normally as it should, try to disable and then re-enable it. Or else, manually delete some related %appdata% files.

1. Disable Quick Access

You should ask File Explorer to open files or folders to This PC instead of Quick Access.

  • Step 1: Launch File Explorer, click on View > Options > Change folder and search options. Now you opened Folder Options.
  • Step 2: Uncheck the two options "Show recently used files in Quick Access" and "Show frequently used folders in Quick Access" under Privacy. Click "Clear" to clear File Explorer history. Click OK.

disable Quick Access to fix Quick Access not working and not responding

2. Clear/Delete Related APP Data Files

Step 1: Launch File Explorer and respectively paste the following folder paths into the Address bar and hit Enter.

  • %AppData%\Microsoft\Windows\Recent\AutomaticDestinations
  • %AppData%\Microsoft\Windows\Recent\CustomDestinations

Step 2: Select all the files in the opened folder and delete them all.

You can also navigate to this to delete them:


How to Fix Quick Access Is Slow to Load or Open

You need to clean up Quick Access when it takes a long time to load or open. Besides clear the File Explorer history while disabling Quick Access, do one more step to unpin some large folders like Desktop, Downloads, Windows, etc.

To unpin a selected folder from Quick Access, simply right-click on the folder and choose "Unpin from Quick Access".

unpin folder from Quick Access to fix Quick Access is slow to open or load

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Frequently Asked Questions

1. Why choose EaseUS Data Recovery Wizard?

"EaseUS Data Recovery Wizard is the best we've seen. It's far from perfect, partly because today's advanced disk technology makes data-recovery more difficult than it was with the simpler technology of the past, but it's fast and efficient..."PCMag

"The first thing you'll notice about EaseUS Data Recovery Wizard Pro is that its interface is very clear and uncluttered, with only a small collection of self-explanatory controls. You won't find lots of extra options hidden in a system of hidden menus, either; what you see really is what you get."techradar

"Recover lost files, even after deleting a partition or formatting your drive."Macworld

2. Why cannot I recover 2GB data for free?

It is recommended to check the version installed is Free or Trial because they are different versions.

Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB.

3. Why cannot the recovered files be opened?

A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content.

If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.

4. Why isn't it suggested to recover the files back to the original drive?

The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another disk to save the files.

5. How can I check whether my data is recoverable or not before purchase?

The Free version helps you save 2GB files, so verify the recovery quality of our product before purchase.

6. How long does it take to scan the drive?

It strongly depends on the capacity of your hard drive and the performance of your computer. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.

About Data Recovery Wizard

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