How to Recover Kaspersky Deleted Files

Jean Updated on Jun 28, 2019 to Data Recovery | How-to Articles

Summary

What if you lost files after using Kaspersky or other antivirus software? Here are two ways to recover Kaspersky deleted files. You can check the recycle bin or use a third-party data recovery program - EaseUS data recovery software. It recovers documents, photos and other files easily and quickly.

Kaspersky Deleted My Files Without Asking

Kaspersky is a kind of computer application that offers premium protection against viruses, malware, spam and other threats for your home or business. However, there are many cases reporting that Kaspersky deleted files by mistake. Here is an example:

"HELP! Kaspersky automatically deleted my files. It said there was too many rubbishes and asked me to clean up. I did so. But, when I tried to open my desktop files (Word and Excel), they were gone. It said there were viruses, but I know for sure they're not viruses! These are .doc, .docx, .xls files that I can't lose. What can I do?"

According to this issue, we provide two solutions to solve get back Kaspersky deleted files.

Solution 1. Restore Files from Recycle Bin

Recycle Bin is a place used to undelete files, so you can open it to see whether your deleted files are stored there.

Step 1: Go to the Recycle Bin. Check if the deleted file is still there.

If you don't know the name, look for files types such as .doc, .docx, .xls.

Step 2: Select the file and click "Restore" to recover files.

recover files from recycle bin

Solution 2. Recover Files with EaseUS Data Recovery Wizard

The most effective way to restore Kaspersky deleted files is to use data recovery software. EaseUS Data Recovery Wizard is the best data recovery software for Windows users. It recovers deleted files from HDD, SSD, USB or other devices. Besides, it has many other highlights:

Easy Operation Wide Compatibility High Quality
  • The new interface makes it extremely easy to start a recovery session. You do not need to have the technical background to use it.
  • It supports almost all Windows system such as Windows 10/8/7/Vista/XP, and Windows Server 2019/2016/2012/2008/2003.
  • This software promises high quality of data recovery. It can fully scan the drive and will not bring any damage to the original data.

Here is the guide to recovering files deleted by antivirus. Download and install the software and follow the details:

1. Select the desired data location

Select the location from where you have lost files after anti-virus scan program. For example, you lose files from C drive after using the anti-virus program, then you should select the C drive.

select the location where the antivirus deleted your data

2. Scan the anti-virus deleted files

Click Scan to generate a Tree-view of all the recoverable files.

With intuitive user-interface, the recovery process is quite straightforward and does not demand technical expertise. 

let the software scan the antivirus deleted data

3. Recover the anti-virus deleted files

Select the desired files from the list and preview what you want to recover. You can click the "Deleted files" option to find the desired files. The "Filter" option provides a quick way to your wanted files, click the option if you have difficulty in finding the desired files.

recover antivirus deleted data
 
 

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Frequently Asked Qusetions

1. Why cannot I recover 2GB data for free?

It is recommended to check the version installed is Free or Trial because they are different versions.

Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB.

2. Why cannot the recovered files be opened?

A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content.

If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.

3. Why isn't it suggested to recover the files back to the original drive?

The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another disk to save the files.

4. How can I check whether my data is recoverable or not before purchase?

The Free version helps you save 2GB files to better verify the recovery quality of our product before purchase.

5. How long does it take to scan the drive?

It strongly depends on the capacity of your hard drive and the performance of your computer. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.

About Data Recovery Wizard

It's super easy to recover 250+ types of files after deletion, disk formatting and virus infection. Click the links and compare the difference of each version.