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Summary
What if you lost files after using Kaspersky or other antivirus software? Here are two ways to recover Kaspersky deleted files. You can check the recycle bin or use a third-party data recovery program - EaseUS data recovery software. It recovers documents, photos and other files easily and quickly.
Kaspersky Deleted My Files Without Asking
Kaspersky is a kind of computer application that offers premium protection against viruses, malware, spam and other threats for your home or business. However, there are many cases reporting that Kaspersky deleted files by mistake. Here is an example:
"HELP! Kaspersky automatically deleted my files. It said there was too many rubbishes and asked me to clean up. I did so. But, when I tried to open my desktop files (Word and Excel), they were gone. It said there were viruses, but I know for sure they're not viruses! These are .doc, .docx, .xls files that I can't lose. What can I do?"
According to this issue, we provide two solutions to solve get back Kaspersky deleted files.
Solution 1. Restore Files from Recycle Bin
Recycle Bin is a place used to undelete files, so you can open it to see whether your deleted files are stored there.
Step 1: Go to the Recycle Bin. Check if the deleted file is still there.
If you don't know the name, look for files types such as .doc, .docx, .xls.
Step 2: Select the file and click "Restore" to recover files.
Solution 2. Recover Files with EaseUS Data Recovery Wizard
The most effective way to restore Kaspersky deleted files is to use data recovery software. EaseUS Data Recovery Wizard is the best data recovery software for Windows users. It recovers deleted files from HDD, SSD, USB or other devices. Besides, it has many other highlights:
| Easy Operation | Wide Compatibility | High Quality |
|---|---|---|
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Here is the guide to recovering files deleted by antivirus. Download and install the software and follow the details:
Step 1. Select the desired data location.
Select the location where you have lost files after using an anti-virus program. For example, if you lost files from C drive after using the anti-virus program, then you should select C drive.
Step 2. Let the software scan the anti-virus deleted files
Click "Scan" to generate a Tree-view of all the recoverable files. With an intuitive interface, the recovery process is quite straightforward and does not demand technical expertise.
Step 3. Recover the anti-virus deleted files.
Select the desired files from the list and preview what you want to recover. You can click the "Deleted files" option to find the desired files. The "Filter" option provides a quick way to your wanted files, click the option if you have difficulty in finding the desired files. Then, click "Recover" to recover lost files.
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Frequently Asked Questions
- 1. Why choose EaseUS Data Recovery Wizard?
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"EaseUS Data Recovery Wizard is the best we've seen. It's far from perfect, partly because today's advanced disk technology makes data-recovery more difficult than it was with the simpler technology of the past, but it's fast and efficient..." —PCMag
"The first thing you'll notice about EaseUS Data Recovery Wizard Pro is that its interface is very clear and uncluttered, with only a small collection of self-explanatory controls. You won't find lots of extra options hidden in a system of hidden menus, either; what you see really is what you get." —techradar
"Recover lost files, even after deleting a partition or formatting your drive." —Macworld
- 2. Why cannot I recover 2GB data for free?
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It is recommended to check the version installed is Free or Trial because they are different versions.
Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB.
- 3. Why cannot the recovered files be opened?
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A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content.
If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.
- 4. Why isn't it suggested to recover the files back to the original drive?
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The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another disk to save the files.
- 5. How can I check whether my data is recoverable or not before purchase?
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The Free version helps you save 2GB files to better verify the recovery quality of our product before purchase.
- 6. How long does it take to scan the drive?
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It strongly depends on the capacity of your hard drive and the performance of your computer. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.
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About Data Recovery Wizard
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