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Summary
If Avast keeps deleting your files, how to get the files back? Here are two solutions to recover files deleted by Avast Antivirus. Solution 1: Restore deleted files from Avast Virus Chest. Solution 2: Run a third-party data recovery software to recover Avast deleted files. If you are urgent, try the best file recovery software from EaseUS to get your lost files back from Avast virus right now.
I scanned my computer and Avast found some virus, I chose action Move to Chest but it was unsuccessful. So I chose action Delete. So many files very important with me were deleted. They are Excel files. Please help me to recover them! They are very important files with me!!! - from Avast forum
Avast antivirus deleted not only viruses but also your very important personal files. We provide two effective solutions for you to recover deleted files by Avast antivirus software.
Solution 1: Restore Deleted Files from Avast Virus Chest
Avast Virus Chest is basically a place where Avast stores (potentially) dangerous files. Since the file is moved to Virus Chest it can’t do any harm to your computer. Also, it can’t be executed. If you want to recover files from Avast Virus Chest, follow the steps below:
- Step 1: Right-click on the Avast orange icon in the Windows system tray and open Avast UI
- Step 2: Go to "Protection" > "Virus Chest"
- Step 3: Select the wanted files and click "Restore"
Solution 2: Run Third-party Data Recovery Software to Recover Avast Deleted Files
Most people complain that the chance of deleted files recovery is small from the Avast virus chest. So, we give users the other choice - third-party data recovery software, which is simpler to handle but with a higher chance of successful recovery.
What we recommend here is EaseUS file recovery software. It's a renowned deleted, formatted, and virus-infected hard drive data recovery software which has helped millions of customers worldwide restore documents, pictures, photos, videos, music, emails and more file types with ease.
Files that are unexpectedly removed by antivirus program like Avast can be fully restored by it.
1. Select the desired data location
Select the location from where you have lost files after anti-virus scan program. For example, you lose files from C drive after using the anti-virus program, then you should select the C drive.
2. Scan the anti-virus deleted files
Click Scan to generate a Tree-view of all the recoverable files.
With intuitive user-interface, the recovery process is quite straightforward and does not demand technical expertise.
3. Recover the anti-virus deleted files
Select the desired files from the list and preview what you want to recover. You can click the "Deleted files" option to find the desired files. The "Filter" option provides a quick way to your wanted files, click the option if you have difficulty in finding the desired files.
100% of people found this article helful.
Frequently Asked Qusetions
- 1. Why cannot I recover 2GB data for free?
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It is recommended to check the version installed is Free or Trial because they are different versions.
Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB.
- 2. Why cannot the recovered files be opened?
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A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content.
If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.
- 3. Why isn't it suggested to recover the files back to the original drive?
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The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another disk to save the files.
- 4. How can I check whether my data is recoverable or not before purchase?
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The Free version helps you save 2GB files to better verify the recovery quality of our product before purchase.
- 5. How long does it take to scan the drive?
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It strongly depends on the capacity of your hard drive and the performance of your computer. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.
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