Fixed: Word 2016 Crashes on Opening Old Document in Windows 10

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Tracy King updated on Mar 09, 2022 to Computer Instruction | How-to Articles

Word 2016 Crashes When Opening Old Document, Help!

"I upgraded Office into 2016 version on my Windows 10 computer last week. This morning, I tried to open an old .doc document with Word 2016 and it suddenly stopped working. It seemed that Word 2016 crashed when opening the old document. Is there a way that can fix Word 2016 crashes when opening the document? Any suggestion? Thanks!"

Workable Solutions Step-by-step Troubleshooting
Fix 1. Repair Corrupted Word Document Run Stellar Toolkit for File Repair and tap the "Select File" or "Select Folder" option to find...Full steps
Fix 2. Disable Protected View Open a blank Word doc. file > Click File > Options > Trust Center...Full steps
Fix 3. Change Word 2016 Settings Click File > Options. Then click Trust Center > Trust Center Settings..Full steps
Fix 4. Repair Crashed Word Right-click on Start > Select Programs and Features. Right-click on Microsoft Office..Full steps
Fix 5. Uninstall and Reinstall Office Directly uninstall it from your PC and re-download it from Windows Store...Full steps

Stellar Toolkit for File Repair file software in Part 1 is recommended to help you repair corrupted Word documents effortlessly. Additionally, Word 2016 crashes when the opening document in .doc happens to many people according to the Microsoft community and Google searching results. If you are encountering the same issue, don't worry, follow the solutions below to fix the problem without losing any important documents.

Part 1. How to Repair Corrupted Word Document with Data Recovery Tool

If an important Word document has been corrupted while using Word 2016 because of power failure or application crash, don't worry, all you need is a powerful file repairing software to repair it.

Here we'd like to recommend you try Stellar Toolkit for File Repair which will allow you to repair Word documents. Besides, it also helps you to repair those corrupted Excel, Power Point as well as PDF files.

Step 1. Select the file type.

Download and install Stellar Toolkit for File Repair. From the software's main screen, select "Repair Document" to repair the MS Office document which you wish to repair.

Select the file type

Step 2. Scan the corrupted documents.

From the next screen, select the corrupted files to be repaired. You may choose the "Select File" or "Select Folder" option to find corrupt office files on your system. Once the corrupted files have been selected, click "Scan" to initiate the scan.

Scan the corrupted documents

Step 3. Repair and save documents.

When the scan finishes all recoverable information will be displayed in the software's left-hand panel. Click on any item to preview it before repair. To save repaired data, click "Save" from the file menu, enter a destination of choice, and hit "OK"

Repair and save word documents

Part 2. Fix 'Word 2016 Crashes When Opening Document' Error

Here below, you'll find four effective methods and you can follow any one of them to get crashed Word 2016 back to work in Windows 10 again.

Method 1. Disable Protected View in Word 2016 and Reopen the Old Document

Step 1. Open a blank Word doc. file > Click File;
Step 2. Options > Trust Center > Trust Center Settings... 
Step 3. Protected View > Uncheck the check-boxes next to all 3 enable programs
Step 4. Close the black Word and reopen the old document in Word 2016 again.

Method 2. Change Word 2016 Settings 

Step 1. Click File > Options;
Step 2. Then click Trust Center > Click on the button marked Trust Center Settings
Step 3. Click on File Block settings > Untick the document types that you want to be able to open and click OK.

Method 3. Repair Crashed Word 2016 from Control Panel in Windows 10

Step 1. Right-click on Start > Select Programs and Features;

Fix Word 2016 crashes error with Control Panel.

Step 2. Right-click on Microsoft Office product you want to repair and select Change;
Step 3. Select Online Repair on 'How would you like to repair your Office Programs' screen;
Step 4. Select Repair and tick Quick Repair;
Step 5. Follow the onscreen instructions to complete the Word 2016 repair process.

Method 4. Uninstall and Reinstall Office to Make Word 2016 Work Again

The last effective method you can try is to uninstall and reinstall Microsoft Office apps so to make Word 2016 work again in Windows 10. 
You may directly uninstall it from your PC and re-download it from Windows Store so to reinstall it to make Word 2016 work again.

Another hot relevant topic: How to Recover Unsaved Word Document 

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