Fixed: Word 2016 Crashes on Opening Old Document in Windows 10

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Tracy King updated on Jan 18, 2022 to Computer Instruction | How-to Articles

Word 2016 Crashes When Opening Old Document, Help!

"I upgraded Office into 2016 version on my Windows 10 computer last week. This morning, I tried to open an old .doc document with Word 2016 and it suddenly stopped working. It seemed that Word 2016 crashed when opening the old document. Is there a way that can fix Word 2016 crashes when opening the document? Any suggestion? Thanks!"

Workable Solutions Step-by-step Troubleshooting
Fix 1. Disable Protected View Open a blank Word doc. file > Click File > Options > Trust Center...Full steps
Fix 2. Change Word 2016 Settings Click File > Options. Then click Trust Center > Trust Center Settings..Full steps
Fix 3. Repair Crashed Word Right-click on Start > Select Programs and Features. Right-click on Microsoft Office..Full steps
Fix 4. Uninstall and Reinstall Office Directly uninstall it from your PC and re-download it from Windows Store...Full steps
Fix 5. Recover Lost Word Document Run EaseUS Data Recovery Wizard and choose the hard disk drive and click the San button...Full steps

Word 2016 crashes when the opening document in .doc happens to many people according to the Microsoft community and Google searching result. If you are encountering the same issue, don't worry, follow the solutions below to fix the problem without losing any important documents. Additionally, file data recovery software in Part 2 is recommended to help you recover deleted or lost Word documents effortlessly.

Part 1. Fix 'Word 2016 Crashes When Opening Document' Error

Here below, you'll find four effective methods and you can follow any one of them to get crashed Word 2016 back to work in Windows 10 again.

Method 1. Disable Protected View in Word 2016 and Reopen the Old Document

Step 1. Open a blank Word doc. file > Click File;
Step 2. Options > Trust Center > Trust Center Settings... 
Step 3. Protected View > Uncheck the check-boxes next to all 3 enable programs
Step 4. Close the black Word and reopen the old document in Word 2016 again.

Method 2. Change Word 2016 Settings 

Step 1. Click File > Options;
Step 2. Then click Trust Center > Click on the button marked Trust Center Settings
Step 3. Click on File Block settings > Untick the document types that you want to be able to open and click OK.

Method 3. Repair Crashed Word 2016 from Control Panel in Windows 10

Step 1. Right-click on Start > Select Programs and Features;

Fix Word 2016 crashes error with Control Panel.

Step 2. Right-click on Microsoft Office product you want to repair and select Change;
Step 3. Select Online Repair on 'How would you like to repair your Office Programs' screen;
Step 4. Select Repair and tick Quick Repair;
Step 5. Follow the onscreen instructions to complete the Word 2016 repair process.

Method 4. Uninstall and Reinstall Office to Make Word 2016 Work Again

The last effective method you can try is to uninstall and reinstall Microsoft Office apps so to make Word 2016 work again in Windows 10. 
You may directly uninstall it from your PC and re-download it from Windows Store so to reinstall it to make Word 2016 work again.

Another hot relevant topic: How to Recover Unsaved Word Document 

Part 2. How to Recover Deleted/Lost Word Document with Data Recovery Tool

If you lost an important Word document while using Word 2016 because of mistaken deletion or application crash, don't worry, all you need is a powerful file recovery software to restore it.

Here we'd like to recommend you try EaseUS Data Recovery Wizard which will allow you to recover files from emptied recycle bin, hard drive formatting, system crash, virus attack, etc.

 Download for Win Recovery Rate 99.7%
 Download for Mac Trustpilot Rating 4.4

Step 1. Choose the Word file location

Choose the drive or a specific folder and click the "Scan" button.

select a location and click scan

Step 2. Locate your Word files

The software will start immediately scanning all lost data on the selected drive. After the scan, click the "Documents" option in the left panel. Choose "Word" from the category bar. Then, click "Preview".

scan word files

Step 3. Recover Word files

After previewing the lost Word files, select the desired Word files and click "Recover". Then, select a folder to store the Word files.

select word documents and recover

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