Solved: Microsoft Edge Not Working in Windows 10 Creators

Tracy King updated on Dec 10, 2018 to Computer Instruction | How-to Articles

Microsoft Edge Not Working After Windows 10 Creators Update, How to Fix It?

"Do you know how to fix and repair browsers to work again after Windows system update? I'm having this issue that the Microsoft Edge stops working, not responding, not working specifically, after Windows 10 Creators update.

I could open the browser, but nothing works, no response while searching topic on it. I don't know what's going with the Edge. Does anyone have the same problem with me? And how did you get this issue fixed? Please let me know how to fix it and make Microsoft Edge work again. Thanks."

According to Google searching result, quite a big number of Windows users are having the same problem that Microsoft Edge stops working after Windows 10 Creators update. So how to get this issue solved? Here are quick fixes to help.

  • Try another new browser such as Chrome, Firefox etc browsers to replace Microsoft Edge temporarily. When Microsoft Edge stops working after Windows 10 Creators update, other browsers may function well. Therefore you can try Chrome, Firefox etc browsers to replace Edge.
  • Update Microsoft Edge into the latest version. If Microsoft Edge is outdated, it may also fail to work or respond in the new Windows system. Updating Microsoft Edge browser to the latest version may help.

But how to fix the not working Microsoft Edge? Follow below 3 offered methods to get this problem solved now.

Method 1. Downgrade/Roll Back Windows 10 Creators 

If Microsoft Edge is not compatible with the latest Windows 10 Creators update, the browser may directly stop working. Therefore, you can directly uninstall the latest update and downgrade/roll back Windows 10 Creators to the previous version:

  • Click "Start" > "Settings" > "Update & security";
  • Click "Recovery" > Under "Go back to the previous version of Windows 10", click "Get started" to uninstall Windows 10 Creators update.
  • When the process finishes, reboot PC and Microsoft Edge shall be able to work by then. 

Method 2. Repair Corrupted System Files 

Sometimes, if system files corrupt in Windows system, Microsoft Edge may not be able to work properly. Here you have two options to follow and try to repair corrupted system files in Windows 10 Creators:

Option 1. Repair and Fix Corrupted System Files in 3 Steps

EaseUS partition manager software - EaseUS Partition Master supports to fix and repair corrupted system files, restore bad sectors that cause browser fails to work issue in Windows 10/8/7. You may free download it and follow to repair the corrupted system files in 3 steps now:

Download Now

 Windows 10 is supported


Step 1: Open EaseUS Partition Master on your computer. Then locate the disk, right-click the partition you want to check, and choose "Check File System".

Check Partition - Step 1

Step 2: In the Check File System window, keep the "Try to fix errors if found" option selected and click "Start".

Check Partition - Step 2

Step 3: The software will begin checking your partition file system on your disk. When it has completed, click "Finish".

Check Partition - Step 3

Option 2. Run SFC to Repair Corrupted System Files 

System File Checker is also available to help fix and repair corrupted system files in Windows system:

1. Click "Start" > "Windows System" > Right-click on "Command Prompt";
2. Click "More" > "Run as administrators";
3. Type: DISM.exe /Online /Cleanup-image /Scanhealth and hit Enter;
4. Type: DISM.exe /Online /Cleanup-image /Restorehealth and hit Enter;
5. Tye: SFC/scannow and hit Enter;
Wait for all the process finish and reboot PC, Microsoft Edge shall work properly then.

Method 3. Reset Microsoft Edge in Windows 10 

1. Press Win + R to open Run dialog > type: %USERPROFILE%\AppData\Local\Packages > OK;

Reset Microsoft Edge.

2. Navigate to: Microsoft.MicrosoftEdge_8wekyb3d8bbwe > deleted the folder;

Reset Microsoft Edge to make it work again.

3. Right-click on "Start" > "Windows PowerShell (Admin)";
4. Type: Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.*" -Verbose} and hit Enter;
5. Restart PC and the Microsoft Edge browser shall be able to launch, respond and work again.

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