Fix 'Windows Can't Find A System Image on This Computer' Error

Tracy King updated on Apr 16, 2019 to Backup and Recovery | How-to Articles

This article mainly tells about how to perform a system restore when Windows can’t find a system image on your computer. If your computer warns you that ‘Windows cannot find a system image on this computer. Attach the backup hard disk or insert the final DVD from a backup set and click Retry...’, don’t worry and just follow solutions in the below to fix this error and restore your Windows system from system image backup with ease now.

Windows cannot find a system image on this computer

"I can’t run a system image restore on my computer with Windows 10. The system tells that it can’t find a system image on my computer and I need to attach the backup hard disk or insert the final DVD from a backup set. 
The problem is that the system image backup is stored on the computer hard drive. I didn’t save the system image to an external storage device. Is there a way that can help me resolve this issue and perform a system restore on my computer? How?

In most cases, when the computer asks you to find the system image location and retry the system restore process, you’ll still get the same result. Windows still can’t find the system image. So how to fix and get out of this error? If you are having a similar issue on your PC, just follow two ways provided in the below and apply those methods to repair and fix ‘Windows can’t find system image’ issue and perform the system restore with ease now:

Fix "Windows Can't Find System Image on This Computer" Error

Here in this part, you’ll find two ways of fixing ‘Windows can’t find system image on this computer’ error. And you can follow either way and apply provided methods to remove this error and perform Windows system image restore on your PC without any problems now:

Way 1. Manually fix Windows system restore error - Windows can’t find a system image

Step 1. Change System Image Folder as 'WindowsImageBackup'
The system image must be named as WindowsImageBackup so to lead Windows to find a system image on the computer. So if your system image is set as this name, change and correct it now.

Step 2. Put ‘WindowsImageBackup’ folder in the Root Directory of a Drive

The system image folder must be put at the top level of your hard drive on the computer. Otherwise, Windows system recover won’t get success since the system image can’t be found. Check to find out where you are placing your system image in the right directory on your computer drive. If not, change the folder to the right place now.

Step 3. Don’t change the sub-folder name
Step 4. Don’t add any folders in 'WindowsImageBackup' folder

Make sure not add any other folder in the WindowsImageBackup folder.

Step 5. Make sure mediaID.bin file is saved together with your system image
No matter where did you keep your system image, on a USB drive or an external hard drive, do remember to copy the mediaID.bin file together with your system image folder files.

After following all above steps, checking all system files and folders are placed at the right location on your computer hard drive or external storage with no extra added files or folders, you can retry again to perform Windows system image recover on your computer.

If you succeed, congratulation! You can use your computer and continue your jobs and enjoy fascinate network life again.
If you failed, don’t worry. Way 2, an alternative tool for Windows system recovery can directly help you resolve ‘Windows can’t find a system image’ error.

Way 2. Use Windows recovery alternative tool to fix ‘Windows can’t find system image’ error

If you failed to perform a system restore again after following all steps in Way 1, your best shot to resolve this issue is to rely on the best Windows backup and recovery software - EaseUS Todo Backup.

This software works as a Windows system recovery alternative tool which allows you to directly backup and restore the system image, saving it anywhere you want and rename the system image as you wish. 

Create Windows system image:

Step 1. Create Windows system image backup
First, you need to create a Windows system image backup on your PC, and you can save the system backup to a second hard drive partition or external storage device with EaseUS Todo Backup. 

Step 2. Run EaseUS Todo Backup and perform Windows system restore

Reccover system image:

Connect the external hard drive/USB which saves the system image to your PC.

Step 1. Open EaseUS Todo Backup, click the "Recovery" button on System Backup column.

Or click "Browse to Recover" to select the system backup you created in advance.

choose the backup image that you want to recover

Step 2. Choose one History version of the backup image, after confirming the contents, click the "Next" button.

And select the target location to restore your Windows. 

select the place to save the Windows recovery

Step 3. Then click "Proceed" to start backup recovery.

Wait for the process to complete, restart your computer and then you should be able to run Windows OS on your computer again.

After this, you can just wait and let the system restore process to complete. After this, you can directly restart your PC, and you can continue using your computer with the restored Windows system again.

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Frequently Asked Questions

Why choose EaseUS Todo Backup?

"The easiest way to protect your data and system files."techradar

"EaseUS Todo Backup Free is one of the most popular free data backup applications available. This software offers a myriad of features and is extremely user-friendly. It provides a full system backup, meaning you can back up your entire operating system."TopTenReviews

"EaseUS ToDo Backup Home is a great backup program, well suited to the home and SMB space."PCWorld

What is the difference between Clone and Backup? In what cases should I use Clone?

Clone will copy one disk to another or one partition to another (unallocated space is also supported). Usually, this option is used to upgrade the current disk by creating an identical copy. Backup will generate a .PBD image file containing the selected files or system that can be restored from the .PBD image if needed.

What is the difference between System Backup and Disk Backup?

System Backup will auto-select the system boot related partition(s) as the backup source to make sure the system image can be restored properly. Disk/Partition Backup will allow you to manually select a whole disk or speficy a certain partition as the backup source. You will get the same backup result as System Backup if you manually select the system and boot partitions with the Disk/Partition Backup option.

As a computer newbie, what features should I use to protect my computer?

You can use System Backup to back up the system and boot partitions, use Disk/Partition backup to back up the data partition and add plans to run an automatic backup. If you use the computer frequently or have software that may cause boot failure of the computer, we would suggest you back up the computer every 1 to 2 days. For other situations, you can backup the computer once a week. In addition, you can schedule File Backup to back up the files which are changed frequently.

What kind of storage service should I use to save my backup images?

EaseUS Todo Backup can save backup images to internal disks, external disks, network drives, or free cloud(Google Drive, Dropbox, and OneDrive) and CD/DVD. It is suggested to save the images to the internal/external/network drives to save time as those kinds of disks have a better read-write speed. It is suggested NOT to save the image on the source disk, because once the disk is damaged, all the files on the disk will become unavailable and you will be unable to restore the image.

As a company network administrator, what features should I use to protect our internal computers?

It is recommended that you use the SQL Backup feature to back up your company's SQL server and Exchange Backup feature to back up the Exchange server. In addition, you can execute System Backup to back up the system and boot partitions on every computer and set a plan to execute the backup once a day or twice a week to ensure that the computer can be restored timely when it has boot issues. File Backup feature can be used to back up important user data. If there are a large quantity of computers, you can purchase EaseUS Backup Center to manage the backups on the client computers centrally.

About EaseUS Todo Backup

Be it a file, system, partition, or disk, EaseUS Todo Backup will help you back up or clone the item and provide you with multiple backup plans.