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Find Google Drive Not Syncing? Here Are the Fixes!

Updated by Jean on May 07, 2022
Written by Gemma
Workable Solutions Step-by-step Troubleshooting
Fix 1. Pause and Resume Backup and Sync

Click the Settings icon, choose "Pause"...Full steps

Fix 2.  Check Internet Connection

Right-click the Start button, choose Settings...Full steps

Fix 3. Restart Backup and Sync Click the Settings icon, choose "Quit Backup...Full steps
Fix 4. Check Google Drive Storage Space Log into the Google Drive website...Full steps
Fix 5. Reinstall Google Backup and Sync

Quit Backup and Sync. Open Apps&features in...Full steps

Google Drive is the cloud service offered by Google for users to save files and data to the cloud. Once you have a Google account, you can log into Google Drive and upload files to the cloud. Every Google user can get 15GB of free storage space. You can also pay a reasonable price to get more. Google provides you with three options, ranging from 100GB to 2TB.

One of the common problems when using Google Drive is that it stops syncing. If you have the same issue, follow the fixes below to fix your problem. We will also introduce how to backup files to Google Drive in the following parts.

Google drive not syncing

Cause - Why Is My Google Drive Not Syncing?

As the syncing process happens in the cloud, so it is more related to network problems or computer configuration problems. The most common reasons why Google Drive not syncing are as follow:

  • Internet connection
  • Antivirus software
  • Application bugs
  • Faulty configuration

How to Fix Google Drive Not Syncing

The following content is about some common fixes to solve the Google Drive not syncing issue. For every fix, we have introduced detailed steps. You can follow the guide to try to bring your Google Drive back to normal.

Method 1. Pause and Resume Backup and Sync

Backup and Sync is the application that helps users back up and sync files and folders from the computer to Google Drive. If you find the syncing is stopped. You can try to pause and resume the syncing to have another try.

Step 1. Click the Settings icon, choose "Pause".

Step 2. You could wait for a few minutes and then click the Settings icon again, choose "Resume" to see if Google Drive starts syncing.

Pause and Resume

Method 2. Check Internet Connection

If Pause and Resume can't fix the problem, you should check the internet connection. Since Google Drive backup and sync is an online process, a stable and high-speed internet connection is necessary. Now follow the guide to quickly check your network connection status.

  • Right-click the Start button, choose Settings, find and click Network & Internet.
  • Click the Status, you can have a quick check on whether your computer is connected to the internet.

Check network status

Method 3. Restart Backup and Sync

In many cases, a simple reboot usually is working enough to solve the problem. You can try to quit Backup and Sync to terminate the syncing process and then restart.

Step 1. Click the Settings icon, choose "Quit Backup and Sync".

Step 2. A few minutes later, search for Backup and Sync in the search bar, and run Backup and Sync again.

Quit Google backup and sync

Method 4. Check Google Drive Storage Space

As mentioned before, Google provides every user with 15GB of free storage space. The Google Drive syncing stops might because you're running out of storage space. You can use the following steps to check.

Step 1. Log in to the Google Drive website.

Step 2. On the left side, you can see how much storage space is used.

Check Google Drive Storage space

Method 5. Reinstall Google Backup and Sync

If you find all the above-mentioned methods can't solve your problem, and you don't see any other problems on your computer. You could try to reinstall the application to solve the problem.

Step 1. Quit Backup and Sync.

Step 2. Open Apps&features in the Settings. Uninstall Backup and Sync.

Step 3. Download the latest version of Google Backup and Sync and try again.

Bonus Tip: How to Backup Files to Google Drive instead of Syncing

How Google Backup and Sync works is to choose specific folders, anything stored in these folders will be synced. You can only choose to backup files in folders, backing up a single file is not an option. So here we want to recommend an all-in-one backup tool - EaseUS Todo Backup. With it, you can back up anything you want and in whatever ways you want.

Now please download EaseUS Todo Backup and follow the step-by-step guide to see how to back up files to Google Drive.

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Step 1. To begin the backup process, click the Select backup contents button.

create file backup step1

Step 2. Four data backup categories are listed: File, Disk, OS, and Mail.

create file backup step2

Step 3. Lists of both local and network files are shown on the left-hand side of the screen. Expanding the directory so that you can choose the files to back up.

File backup

Step 4. Follow the guidance on the screen and choose the place where you want to store the back up.

File backup step4

Make sure that the backup is encrypted and set the backup schedule by clicking Options in Backup Options. You can also choose to start the backup at a certain time in Backup Scheme by clicking Options. There are many other customizable options that you can look into.

Backup options

Step 5. You can store the backup file either on your computer, in EaseUS's cloud service, or on a network-attached storage device (NAS).

file backup step4

Step 6. EaseUS Todo Backup enables customers store backup copies of their files on a third-party cloud drive or on the company's own cloud storage.

If you want to back up your data on a third-party cloud drive, select Local Drive and scroll down to add Cloud Device. Then fill in your account information.

Backup to cloud
Click EaseUS Cloud, then sign up and log in with your EaseUS account if you wish to store backup files to EaseUS' own cloud storage service.

backup to easeus cloud

Step 7. Click on Backup Now to start a backup.  When the backup process is done, it will display as a card on the left-hand side of the screen. A right-click will let you see more about how to handle the backup job in more depth.

File backup step7

Besides back files up to cloud drive, you can also apply EaseUS Todo Backup to create schedule backup, migrate OS to HDD or SSD, and create a portable Windows USB.

related articles

How to Migrate Windows 10 from HDD to SSD?

This SSD cloning guide is going to help users replace their hard drive or laptop without reinstalling Windows. Read the article to clone Windows 10 to SSD.

System Clone

Backup and Sync vs Google Drive for Desktop

Some users might be confused with Backup and Sync and Google Drive for Desktop, they are different, actually. Backup and Sync syncs and stores Drive content locally on your computer, while Google Drive for Desktop streams all files and folders from the cloud. In the table below, we have listed the main difference between these two applications.

Comparison Backup and Sync Google Drive for desktop
Use files in My Drive Yes Yes
Use files in shared drives No Yes
Sync only selected folders in My Drive* Yes Yes
Sync only individual files in My Drive* No Yes
Use native apps, like Microsoft Office & Photoshop Yes Yes
See who's editing with real-time presence in Microsoft Office No Yes
Integrates with Microsoft Outlook, Meet scheduling No Yes
Sync other folders, like Documents or Desktop Yes No
Use with your personal Google Account Yes Yes
Use with your work or school Google Account Yes Yes
Upload photos and videos to Google Photos Yes No

Fix Google Drive Not Syncing with Quick Fixes

That's all about how to fix Google Drive not syncing. All the mentioned solutions are very easy to apply and don't require you to be an expert. If you're interested in EaseUS Todo Backup, you can download it and have a try.

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Updated by Jean

Author Jean has been writing tech articles since she was graduated from university. She has been part of the EaseUS team for over 5 years. Her special focuses are data recovery, disk partitioning, data space optimization, data backup and Mac OS. By the way, she's an aviation fan!

Read full bio

Written by Gemma

Gemma is member of EaseUS team and has been committed to creating valuable content in fields about file recovery, partition management, and data backup etc for many years. She loves to help users solve various types of computer related issues.

Read full bio

Product Reviews

TrustScore 4.7 | 47 reviews
  • Taking everything into consideration, we can say that EaseUS Todo Backup Home can offer you a little extra sense of security with a set of advanced tools. The interface provides quick adaptation, every process guiding you all the way through so you don't get stuck or further damage your system rather than keeping it safe.

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  • EaseUS Todo Backup Free lets you create backups of your important files or your entire computer through its streamlined interface. Just choose the backup type you'd like to get started, and let the program do the reset.

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  • EaseUS includes all the features I expect from backup software like versioning, incremental backups, and scheduling. For more advanced users, EaseUS allows you to install a pre-boot environment onto your hard drive so you can use it to restore files without burning a CD or putting it on an external USB drive.

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