Fix Dropbox Not Syncing Error in Windows 10 [2020]

Tracy King updated on Dec 31, 2019 to Backup and Recovery | How-to Articles

How to fix Dropbox is not syncing error

How many of you have ever met Dropbox, OneDrive or even Google Drive not syncing error? And do you know how to fix and repair Dropbox back to work again?

As a major cloud backup service producer, Dropbox is now wildly used around the world for helping users saving and backing up important files and even personal files in the Cloud. 

So if Dropbox suddenly stops syncing, it would bring big inconvenience to users. This page will provide two methods for you to effectively backup files to Dropbox when it stops working and guides you simply fix Dropbox not syncing error with simple steps.

If you are having such a problem, relax and just follow below two methods to get all issues solved without losing any files now:

Method 1. Backup files to Dropbox with Dropbox alternative software

If you are urgent and need a fast and simple way to backup your files to Dropbox cloud when Dropbox app is not working to sync files on your PC, professional Dropbox alternative software - EaseUS Todo Backup is your best shot.

It allows you to effectively backup files to Dropbox with simple clicks in Windows 10/8/7. You may even auto backup files to Dropbox after this first full backup with a scheduled backup plan.
Just free download, install and apply this software to backup files to your Dropbox account now:

Step 1. Launch and run EaseUS Todo Backup on your computer.
And click the icon at the left top corner, find and click "File Backup" at the left pane.

Select Disk/Partition backup mode to start backing up your disk.

Step 2. Choose the specific files that you want to backup to your cloud account - Google Drive/OneDrive or Dropbox.

Choose the source and destination disk to backup computer to USB flash drive

And then, click "Browse" at the destination column to select "Cloud Device" and click the "+" icon to access the cloud storage.

Select destination to save photos.

Step 3. Select your Cloud storage - Google Drive/OneDrive or Dropbox and sign in to allow EaseUS Todo Backup access your account for saving backup images.

Select Cloud drive to add for backing up files.

Step 4. Click "Allow" to let EaseUS Todo Backup access and save backup images of your files to Cloud drive and finally click "Proceed" to start backing up your files now.
Wait for the process to finish, and all your videos will be saved to your cloud storage with a compressed format by taking small space. 

Now that you've successfully backed up files to Dropbox cloud account.

Method 2. Fix and repair Dropbox not syncing error in Windows 10

To fully repair and fix Dropbox not syncing error, you'll need to follow below 4 steps to get all issues fixed and make it sync files normally again:

Step 1. Check the Dropbox process
1. Right-click the Taskbar and select "Task Manager".
2. Look for the Dropbox process in the list.
3. If Dropbox is present, select it, right click and select "End task".
4. If Dropbox is not present or you have ended the task, restart it using the desktop icon or menu item.

Step 2. Check the files
1. Make sure the files you need sync is not open;
2. Check the filename of the file and make sure it doesn't contain any special characters;
3. Delete the file from Drop from Dropbox folder and copy a new version;

Step 3. Disable selective sync

1. Right click the Dropbox icon in the Windows taskbar.
2. Select "Preferences" and then click "Advanced".
3. Select "Selective Sync" and make sure the folder containing the file is not selected.

Step 4. Clear the Dropbox Cache

1. Open Windows Explorer and navigate to your Dropbox folder. 
This will usually be C:\Program Files\Dropbox or something similar depending on what version of the app you're using.
2. Find the .Dropbox.cache folder within the Dropbox folder.
3. Select all files within the cache folder and delete them.
4. Confirm if required.

 
 

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Frequently Asked Questions

Why choose EaseUS Todo Backup?

"The easiest way to protect your data and system files."techradar

"EaseUS Todo Backup Free is one of the most popular free data backup applications available. This software offers a myriad of features and is extremely user-friendly. It provides a full system backup, meaning you can back up your entire operating system."TopTenReviews

"EaseUS ToDo Backup Home is a great backup program, well suited to the home and SMB space."PCWorld

What is the difference between Clone and Backup? In what cases should I use Clone?

Clone will copy one disk to another or one partition to another (unallocated space is also supported). Usually, this option is used to upgrade the current disk by creating an identical copy. Backup will generate a .PBD image file containing the selected files or system that can be restored from the .PBD image if needed.

What is the difference between System Backup and Disk Backup?

System Backup will auto-select the system boot related partition(s) as the backup source to make sure the system image can be restored properly. Disk/Partition Backup will allow you to manually select a whole disk or speficy a certain partition as the backup source. You will get the same backup result as System Backup if you manually select the system and boot partitions with the Disk/Partition Backup option.

As a computer newbie, what features should I use to protect my computer?

You can use System Backup to back up the system and boot partitions, use Disk/Partition backup to back up the data partition and add plans to run an automatic backup. If you use the computer frequently or have software that may cause boot failure of the computer, we would suggest you back up the computer every 1 to 2 days. For other situations, you can backup the computer once a week. In addition, you can schedule File Backup to back up the files which are changed frequently.

What kind of storage service should I use to save my backup images?

EaseUS Todo Backup can save backup images to internal disks, external disks, network drives, or free cloud(Google Drive, Dropbox, and OneDrive) and CD/DVD. It is suggested to save the images to the internal/external/network drives to save time as those kinds of disks have a better read-write speed. It is suggested NOT to save the image on the source disk, because once the disk is damaged, all the files on the disk will become unavailable and you will be unable to restore the image.

As a company network administrator, what features should I use to protect our internal computers?

It is recommended that you use the SQL Backup feature to back up your company's SQL server and Exchange Backup feature to back up the Exchange server. In addition, you can execute System Backup to back up the system and boot partitions on every computer and set a plan to execute the backup once a day or twice a week to ensure that the computer can be restored timely when it has boot issues. File Backup feature can be used to back up important user data. If there are a large quantity of computers, you can purchase EaseUS Backup Center to manage the backups on the client computers centrally.

About EaseUS Todo Backup

Be it a file, system, partition, or disk, EaseUS Todo Backup will help you back up or clone the item and provide you with multiple backup plans.