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Fix Dropbox Not Syncing Error in Windows 10 [2019]

Updated on Apr 03, 2019 by Tracy King to Backup and Recovery

You are unable to sync files to Dropbox from Windows 10 PC? Dropbox is not syncing files or not allowing you to sync desktop files to your Dropbox cloud account? Never mind! Here this page will show you how to effectively backup files to Dropbox even when it stops syncing and fix Dropbox not syncing error in Windows 10 with simple clicks. Follow to see how to get your files synced Dropbox own your own now.

How to fix Dropbox is not syncing error

How many of you have ever met Dropbox, OneDrive or even Google Drive not syncing error? And do you know how to fix and repair Dropbox back to work again?

As a major cloud backup service producer, Dropbox is now wildly used around the world for helping users saving and backing up important files and even personal files in the Cloud. 

So if Dropbox suddenly stops syncing, it would bring big inconvenience to users. This page will provide two methods for you to effectively backup files to Dropbox when it stops working and guides you simply fix Dropbox not syncing error with simple steps.

If you are having such a problem, relax and just follow below two methods to get all issues solved without losing any files now:

Method 1. Backup files to Dropbox with Dropbox alternative software

If you are urgent and need a fast and simple way to backup your files to Dropbox cloud when Dropbox app is not working to sync files on your PC, professional Dropbox alternative software - EaseUS Todo Backup is your best shot.

It allows you to effectively backup files to Dropbox with simple clicks in Windows 10/8/7. You may even auto backup files to Dropbox after this first full backup with a scheduled backup plan.
Just free download, install and apply this software to backup files to your Dropbox account now:

Step 1. Launch and run EaseUS Todo Backup on your computer.
And click the icon at the left top corner, find and click "File Backup" at the left pane.

Select Disk/Partition backup mode to start backing up your disk.

Step 2. Choose the specific files that you want to backup to your cloud account - Google Drive/OneDrive or Dropbox.

Choose the source and destination disk to backup computer to USB flash drive

And then, click "Browse" at the destination column to select "Cloud Device" and click the "+" icon to access the cloud storage.

Select destination to save photos.

Step 3. Select your Cloud storage - Google Drive/OneDrive or Dropbox and sign in to allow EaseUS Todo Backup access your account for saving backup images.

Select Cloud drive to add for backing up files.

Step 4. Click "Allow" to let EaseUS Todo Backup access and save backup images of your files to Cloud drive and finally click "Proceed" to start backing up your files now.
Wait for the process to finish, and all your videos will be saved to your cloud storage with a compressed format by taking small space. 

Now that you've successfully backed up files to Dropbox cloud account.

Method 2. Fix and repair Dropbox not syncing error in Windows 10

To fully repair and fix Dropbox not syncing error, you'll need to follow below 4 steps to get all issues fixed and make it sync files normally again:

Step 1. Check the Dropbox process
1. Right-click the Taskbar and select "Task Manager".
2. Look for the Dropbox process in the list.
3. If Dropbox is present, select it, right click and select "End task".
4. If Dropbox is not present or you have ended the task, restart it using the desktop icon or menu item.

Step 2. Check the files
1. Make sure the files you need sync is not open;
2. Check the filename of the file and make sure it doesn't contain any special characters;
3. Delete the file from Drop from Dropbox folder and copy a new version;

Step 3. Disable selective sync

1. Right click the Dropbox icon in the Windows taskbar.
2. Select "Preferences" and then click "Advanced".
3. Select "Selective Sync" and make sure the folder containing the file is not selected.

Step 4. Clear the Dropbox Cache

1. Open Windows Explorer and navigate to your Dropbox folder. 
This will usually be C:\Program Files\Dropbox or something similar depending on what version of the app you're using.
2. Find the .Dropbox.cache folder within the Dropbox folder.
3. Select all files within the cache folder and delete them.
4. Confirm if required.