Since the day iOS 9.3 was officially released, older iPhone and iPad consumers get really troubled. The problem comes initially from an iPad 2 user, posting a thread on Apple support communities, for his iPad was unable to activate after iOS 9.3 update. What follows are a throng of complaints on iPhone 5s, iPhone 5, iPhone 4s, iPad Air, iPad 2...Those earlier iOS devices all get stuck at activate after iOS 9.3 update
Regarding this matter, Apple said, if you can't activate your iPhone or iPad or iPod touch after installing iOS 9.3, please make a pause, later we will work on a new update of iOS software to fix iOS 9.3 activation error.
Apple seems not to expect such a bug in the latest iOS firmware. As soon as the activation stuck issue exploded, technicians take a major move to help users resolve the problem, saying updating some iOS devices (iPhone 5s and earlier and iPad Air and earlier) to iOS 9.3 can require entering the Apple ID and password used to set up the device in order to complete the software update. If you can't recall your password or can't sign in, try these steps.
1. Sign in to iCloud.com from a computer. You can get help if you forgot your Apple ID or need to reset your Apple ID password.
2. Open Settings and scroll to the My Devices section.
3. Confirm that your device is listed in the My Devices section. If you don’t see it listed, check all your accounts.
If you still need help, try these steps in iTunes from a computer:
1. Connect your iPhone, iPad, or iPod touch to the computer.
2. Open iTunes. Make sure that you have the latest version of iTunes.
3. Select your device. You should see the Activate [your device] screen in iTunes.
4. Enter your Apple ID and password and click Continue.
Or try to sign in to iCloud.com, so you can remove Activation Lock:
1. Turn off your device or take it offline.
2. Sign in to iCloud.com with your Apple ID and password.
3. Open Find My iPhone.
4. Select All Devices, then select your device.
5. Click Remove from Account. If you still see a map in the device detail view, select All Devices again, click Remove icon next to your device, then click Remove.
6. After you set up your device successfully, make sure that you sign in to iCloud and turn on Find my iPhone again.
Luckily, this matter of iOS 9.3 activation issue happens largely to old iPhone or iPad devices, the later sets escaped. But iOS 9.3 update still arouses some new concerns, especial how to achieve a safe iOS software update without losing data.
Apple is always good at the SAFE thing. iCloud and iTunes are both safe ways to backup your data. Of cause, you have the other choice if feel reluctant to waste iDevices' memory with the backup image, use EaseUS MobiSaver to backup contacts, messages, pictures, music, notes, reminders and everything to a PC/Mac or a removable storage device. The amazing part is that even you don't create a backup on iCloud, iTunes or other storage media, you can further use the software to do a full recovery.
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