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Solution: iTunes Not Recognizing or Detecting iPhone/iPad/iPod

2016-10-10 14:41:17 Posted by Abby Haines to iPhone Data Recovery

Summary:
iPhone, iPad or iPod touch doesn’t show up in iTunes and won't sync? Here are some useful solutions to fix iTunes not recognizing or detecting iPhone error. You can try them one by one to fix the issue and backup your device data successfully.

iTunes is a free backup utility for iPhone/iPad/iPod users from Apple. Every time when you plug your iDevice into the computer, it with automatically synced your device and create a backup of your data. But sometimes, your iPhone, iPad or iPod touch will not show up in iTunes and won't sync due to many reasons. There are many users are complaining such iTunes not recognizing or detecting iPhone error. Have you ever have similar trouble getting iTunes to recognize your iPhone or iPad? What will you do when iTunes can't recognize your iPhone, iPad or iPod? Here are some useful solutions. You can try them one by one to fix the issue and backup your device data successfully.

Steps to fix iTunes not recognizing or detecting iPhone

Step 1. Reboot your iPhone and PC

Sometimes your iPhone will be recognized and show up in iTunes just after your reboot your device and your computer. It’s so easy that you should try it first to fix the issue. 

Step 2. Try a different USB port on your PC

Sometimes, iTunes can not detect your iPhone or other devices because of a damaged or defective USB port. So just try to plug the device into another USB port to see if this fixes the problem.

Step 3. Install latest version of iTunes

Check whether you have installed the latest version of iTunes on your computer. If not, please go to download.

Step 4. Verified that Apple Mobile Device USB Driver is installed

1. Make sure that Apple Mobile Device Support is installed via Control Panel> Uninstall a program. If it's not found in the list, just reinstall iTunes.

2. Restart the Apple Mobile Device service as follows: Go to Start > Run or press Windows key + R and type 'services.msc' in the text field and hit Enter.

3. Then locate Apple Mobile Device or Apple Mobile Device service, right-click on it > select Properties and then click Stop to stop the service.

4. Once again right-click on the Apple Mobile Device service > choose Properties > click Start to run the service again. Finally, reboot the computer for the changes to take effect.

5. Check if the correct Apple Mobile USB driver is installed: Type devmgmt.msc from Start > Run (or press Winkey + R) and then hit Enter.

6. Expand the Universal Serial Bus Controllers entry in device manager and verify if the Apple Mobile Device USB driver is listed. If not listed, just reinstall iTunes and then connect your iDevice to PC and let Windows automatically install the drivers for you. However, if you see an "!" or "?" mark next to the driver, then just reinstall the USB drivers as follows:

  • Connect your iOS device to computer and wait for some time until the device is recognised.
  • Now right-click on Apple Mobile Device USB Driver and hit Uninstall. When prompted, select "Delete the driver software for this device".
  • After uninstalling the driver, go to Device Manager > right-click on Universal Serial Bus controllers and then click on Scan for hardware changes.
  • Windows will now automatically find and install the driver for you.

7. Unplug your iOS device, then reconnect it using USB cable. Now, open your iTunes and you will see your iPhone,iPad or iPod is being recognized by iTunes.

Alternative Backup Solution: Backup Your iPhone/iPad/iPod with EaseUS MobiSaver

If none of the above methods work to fix iTunes not recognizing iPhone error, you should find an iTunes alternative to backup your iPhone, iPad or iPod touch. EaseUS MobiSaver is the best choice. It allows you to back up all your data such as music, videos, photos, contacts, messages, notes and more from your iPhone, iPad, and iPod to computer or other external storage devices as backup. Better than iTunes, EaseUS MobiSaver allows you to selectively backup the important files and view these files any time you want. 

1. Connect iPhone to PC and run EaseUS MobiSaver, then choose "Recover from iOS Device" mode to make the program scan for the device to find all your data.

2. Find and preview all the files one by one by choosing the different file types, and then select the files you want to backup and click "Recover" to export and save them on your PC or other storage devices.

Backup with EaseUS MobiSaver to fix iTunes not recognizing iPhone error