"I've recently restored my iPhone6 to its original settings and now I'm trying to restore my latest backup. It doesn't work, prompting an error message "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored". I have no idea about how to fix iPhone backup corrupt or not compatible error. Hope that this issue can be solved by your kind help."
Lately, many iDevice users encountered the same situation that iPhone backup cannot be restored. What probably happened there was iTunes/iCloud backup corrupt or not compatible. Here are some clues causing this error.
while creating a backup with iTunes, some errors might occur but didn't give you any message. Then you thought the backup just went successfully with iTunes until the next time you try to restore the backup files from iTunes, unfortunately, being told that the backup is corrupt.
also different iOS versions on your iDevice cause the problem. For example, you can't restore an iOS 6 backup to iPhone6. Or sometimes you created iTunes backup of iPhone 6 running iOS 9.1, but after upgrade to iOS 9.3, backup restore with iTunes fails due to iOS update bugs.
At this moment, you need to create a new backup with iTunes and perform another restore, but first erase all the existing corrupted and incompatible backup from iTunes manually. Follow the instructions in below.
Step 1: Run iTunes on your computer.
Step 2: For Mac users, click iTunes at upper left corner of your Mac; For Windows users, you need to click Edit on the top left corner of your iTunes interface, and then click Preferences.
Step 3: Find your device in the backup lists and then select it to delete the backup.
If the first solution won't work, however, some corrupt or incompatible iTunes backup files are really important to you, you should ask help from a third-party recovery utility. EaseUS MobiSaver is able to restore lost iPhone photos, videos, apps, messages, contacts, notes, calendar, etc from iTunes and iCloud backups, even from iOS device without any backups. In the event that your iTunes backup has corrupted or can't be restored to the iPhone, try to recover the contents to a computer from the mobile. Correctly connect your iPhone to a PC or Mac by using the USB cable, and do as follows.
Step 1. Launch EaseUS MobiSaver. Among the three recovery options, choose "Recover from iOS Device" and click "Scan".
Step 2. After the scan is complete, all the files that were found by EaseUS MobiSaver will be displayed on the left side in well-organized categories and you can find the lost files quickly by choosing different categories. The software also allows you to preview the lost files one by one to find out those you want to get back. At last, just click "Recover" button to export the recoverable files and specify a folder to save them on your computer.
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