I have an issue with his iPhone where if you go to settings> iCloud> storage & back up> back up to iCloud is enabled, but back up now is greyed out. It is a valid Apple ID / iCloud account, I can update contacts, calendar's, and use the @me.com icloud mail just fine, tried toggeling iCloud back up option, no resolution. Any one knows a reliable solution that I can use to fix iCloud backup greyed out error and backup my iPhone successfully?
Sometimes, Apple users might find that the iCloud backup option is greyed out and they are unable to back up their device manually by choosing Back Up Now. One of the primary reasons is that the owner enabled a restriction on it. If you are having this problem, follow these steps to fix the issue.
1. Make sure that airplane mode is off (Settings > Airplane Mode) because you must have a wi-Fi connection to start your backup.
2. Make sure that is connected to Wi-Fi.
3. if “Restrictions” turned on in Settings > General > Restrictions; tap Settings > General > Restrictions > Accounts and set this to Allow Changes.
4. Reset the network settings (Settings > General > Reset > Reset Network Settings).
5. Update your iOS device (Reset the network settings by tapping Settings > General > Reset > Reset Network Settings)
6. Make sure that you have enough memory left on your phone.
Tap Settings > General > About > Available, and make sure that you have at least 50MB’s available.
Note: check to see if the problem has been resolved after performing each step. And if you do not have restrictions enabled, try rebooting your device to fix iCloud backup greyed out error.
If the operations mentioned above can not fix iCloud backup greyed out error, you can try third-party tools to backup your iDevices. Here we recommend you EaseUS MobiSaver. The program is a professional iOS data recovery software. It allows you to export data from iPhone, iPad and iPod to your computer or other storage devices. For a detailed guide, please refer to how to backup iPhone files.
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