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Data Recovery Wizard FAQ
We've separated the questions into three groups: Technical questions, Purchase questions, and Data Recovery question. We're now gathering more questions and answers for this page and will update it soon. In the meantime, if you have a question for us, please see Online Manual or send the feedback to us on our Support Page, and we will do our best to answer it.
Technical Questions
- I have found the lost files by the demo product, how do I activate the demo version and continue the recovery process?
- I will buy full version if you can guarantee that my data can be recovered.
- Can I recover data from a formatted disk?
- Can I recover my data after performing FDISK, Pqmagic or EASEUS Partition Master?
- What kinds of viruses are protected against by the Data Recovery Wizard counter measures?
- I have recovered a file, but I cannot open it.
- Can I recover files deleted from a floppy disk?
- I deleted one or more partitions by accident, can I get them back?
- I have accidentally deleted one or more files, can I get them back?
- I have accidentally formatted a partition, can I recover data from it?
- My hard disk appears physically damaged, can I recover data from it?
- How do I recover deleted file(s) and folder(s)?
- How do I recover lost photo images?
- How do I recover lost Word files?
- How do I recover lost Excel files?
- How do I recover missing or lost logical drives?
- How do I recover formatted logical drives?
- How do I recover Fdisked drives?
- How do I recover lost file(s) and folder(s)?
- How do I recover repartitioned (such as Partition Magic resize partition error) drives?
- How do I recover hard disks involving Scandisk and Chkdsk?
- How do I recover "Ghosted" (or "imaged") hard disk drives?
- How do I recover Raw Drive?
- How do I recover Encrypted Data on NTFS?
- How do I recover Compressed Data on NTFS?
- How do I recover dynamic-disk Data in Windows?
- Is it safe to run Data Recovery Wizard on my crashed hard drive?
- Will Data Recovery Wizard work on a hard drive larger than 137 giga byte?
- Can I use Data Recovery Wizard to recover data if my hard drive is not recognized by the BIOS of my computer?
- During usage of Data Recovery Wizard I do receive a disk error, what does this mean?
- Can I use Data Recovery Wizard to recover data from CD's, CDR's and DVD's?
- To recover image file, how can I know it can really recover the data before I buy Data Recovery Wizard?
- Can I recovery the data from a delete partition?
- Why does it show the state (L, C, and D) in the file list? But some of them do not show the state. What is the meaning of the no-show state?
- Why the files found are more than those correctly recovered?
- What should I do if the program crashes every now and then?
- why I couldn't find any data after I full formatted (doesn't tick the "Perform a quick format" option) the volume in Windows Vista?
- After scanned the hard drive, Data Recovery Wizard found many partition, how can I confirm which partition to recover?
- When I use "RAW" module to recover files, why most of the files were 50MB?
- I have formatted the partitions and installed new operating system, how do I get the program to install again? How do I upgrade my product?
- If the product we purchased cannot solve my problem indeed, whether there is refund guarantee?
- How can I recover the files that were in my DVD?
- Can I recover files with original file name and file directory?
Purchase Questions
- How to buy?
- How much is it?
- Is your online order secure?
- May I use other order options besides online order?
- If I pay for the program now, how long will it take before I receive my download URL?
- I lost my Data Recovery Wizard. Can you resend it to me?
- I have not received a download URL. Why?
- How do I get updates of the Data Recovery Wizard?
- Which license should I take?
- What's the limitation of DEMO version?
- When will I receive my CD?
- How to get a copy of the invoice for my purchase?
Data Recovery Questions
- What is Data Recovery?
- What causes data loss?
- Why is data loss prevention so important?
- How can I prevent data loss?
- What can I do to protect my data and minimize my chances of losing data?
- How often should I back up my data?
- Which backup method should I use?
- Is one hard disk drive better then another?
- What is a computer virus?
- What is a SCSI drive?
- What is RAID?
- Can you suggest a good backup plan for a small business?