Troubleshooting

How to uninstall the program?
Make sure that Data Security Wizard is not running.
On the Windows Start menu, go to:
Start > Programs > EASEUS Data Security Wizard > Uninstall Data Security Wizard

Click "Yes" to confirm to uninstall. Data Security Wizard will be completely removed from your computer automatically.

When uninstall Data Security Wizard, it will prompt you whether uninstall. If Data Security Wizard was uninstalled, all the encrypted file/folders will not be decrypted correctly.

Why the file/folder was missed after it was encrypted?
The file/folder may be wiped. You can check the option ("wipe after encrypt") in the program to decide whether wipe source file/folder or not.

Can the Data security Wizard list the file with hidden attribute?
Data Security Wizard will list the file/folder in the right list box, even if the file/folder has hidden attribute.