Documents
File System Supported
FAT12, FAT16, VFAT, FAT32, NTFS/NTFS5 file system.
Operating System
Windows 2000/XP/2003
Minimum 128Mb RAM (recommended 256Mb)
Minimum 40Mb free disk space required
EASEUS Products
Data Recovery
- Data Recovery Wizard
- Data Recovery Wizard Professional
- EASEUS Photo Recovery
- EASEUS Deleted File Recovery - Free
- EASEUS Linux File Recovery
- Partition Table Doctor
- Data Recovery Ebook
Partition Manager
Data Security
Data Backup
Weekend special offer
Awards
Newsletter
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We've separated the questions into two groups: Technical questions, Purchase questions. We're now gathering more questions and answers for this page and will update it soon. In the meantime, if you have a question for us, please see Online Manual or send the feedback to us on our Contact Page, and we will do our best to answer it.
Technical Questions
- What is the account?
- What is the password?
- Why does the file/folder/partition still can't open correctly while I cancel the wipe operation immediately?
- What aftermaths will be cause if I forget the account/password?
- Why cannot the program work normally after reinstalling it?
- Using right-click encrypted what is the decrypt password after the file/folder?
- If I reinstall the Data security Wizard, can the former encrypted file/folder be decrypted correctly?
- Why cannot I find the partition at the windows explorer after it was wiped by the Data security Wizard?
- What I must notice when encrypting or decrypting?
- Why does the program run slow sometimes?
- Are files protected from viruses, trojans, worms, spyware etc.?
- Can I encrypt any format of files?
- Does it work on all disk types like FAT16, FAT32 and NTFS?
- Does it work on Windows 2003 Server/XP/2000/NT/Me/98?
- What will to do, when I find the error of program?
- How do I Encrypt file(s) and folder(s)?
- How do I Decrypt file(s) and folder(s)?
- How do I wipe file(s) or folder(s)?
- How do I wipe disk or partition?
Purchasel Questions
- How much is it?
- Is your online order form secure?
- May I use other order options besides online order?
- If I pay for the program now, how long will it take before I receive my download URL?
- I lost my Data Security Wizard. Can you resend it to me?
- I have not received a download URL. Why?
- Is there a number or size of file fee?
- How to buy?
- How do I get updates of the Data Security Wizard?
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